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February 2024 by Amanda Joy
Mark was honest when I sold my car for parts, and honesty is the most important thing to me in an automotive business.
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February 2024 by nick baldwin
highly recommend this place ! Guy was super helpful and easy to deal with made finding the part I needed super easy I've been looking for this transfer case for almost a whole month and within minutes Guy located one and shipped it all the way to Connecticut. Thanks again brother for the help
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February 2024 by Mykola Green
3 stars for difficulty gaining information from my salesman about the availability of parts through the computer inventory system as well as lack of willingness to actually look.The exception to this was the service provided by Tim Osheim who took the time to show me the inventory and explain the situation even though it was not his sale. I would give him five stars. He definitely made sure the sale happened.
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February 2024 by Ronald Johnson
Total ripoffs! Similar to maybe even worse than goodwill and pawnshops. They are charging more than double for used junk items they receive for free or totally next to nothing and selling high in comparison to any auto parts store. Buy brand new and leave them junk trash people alone!!!!
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February 2024 by Sagen Cottrell
I got into an accident and scanned all through Facebook marketplace, trying to find a Used driver side mirror for my truck when I couldn’t find one a buddy Highly suggested I go to Northwest auto I gave them one phone call and they answered pretty quick very nice helpful gentleman named Steven answered and helped me find the best mirror for my truck after I gave him a mediocre description/details of my truck. Steven help me find the Vin number for my vehicle to exact match the mirror that I need. And then when couldn’t make it because I got off work late he reassured me by giving me a Three day hold on my part. Big thanks to Northwest auto but extremely big thanks to Steven for the care provided and the professionalism.
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February 2024 by Randi J
Helpful polite and every time I come in our call.
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December 2023 by jess ray
They didn't have what I needed in stateBut they found it in the lower 48 and got it shipped for a good price
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December 2023 by Christopher Thompson
Tried to tell me that I had to pay double the listed price if I wanted "the other half" of a bench seat after I had already paid for it. Guy was crazy rude to me like they hadn't wasted my time. If I could I would never buy here again.
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November 2023 by moe
Paid for good parts in good condition. They took they parts off and damaged the parts; looks like they ripped out the bumper without unscrewing the screws. On top of all this they made it look like it’s my fault that I didn’t want to take the damaged parts
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October 2023 by Daniel Stranger
Quick and easy looked part I needed on website called for price and availability went and picked up.
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August 2023 by chris smith
Claimed had part went they verified had part waited 5 hours for them to pull , they told me never had it. Wasted my time
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August 2023 by Jack Daniels
Great place for some of your needs and wants
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August 2023 by Collin Larson
My nephew works here, I've ordered many used parts for several vehicles and always got the right part. I worked for Northwest last winter as the delivery driver and I do appreciate the reused, recycled, cheaper alternative to new. Hi to my former coworkers!
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June 2023 by Ben Bassler
Go-to for used parts in good condition if you like saving money
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May 2023 by Rob Forbes
This family owned, long time Alaskan company works incredibly hard to be a great company in a tough business. I always am surprised at their broad inventory and helpful sales staff. They fit a market of need in our area and we are lucky to have them here. Thanks NW Auto for the many years of service and dedication.
