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December 2023 by Julianna R.
Employee talked very rudely to my child. I was right there she could've talked to me to relay information to get off a balance bike. Very rude and inappropriate and makes me uncomfortable to want to return. He has severe adhd and is only 5. There was zero need for attitude. I didn't say anything cause I was taken back but it is upsetting.
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November 2023 by Karl W
Wow, what a great resource for folks with small kids in Anchorage. It seems well organized with sections for different ages and types of clothes. They have all seasons. They also have many toys big (play sets, walkers) and small (plush and games). Most at a fraction of new retail. They also buy kid stuff that is in good shape.
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November 2023 by Charles Orr
Decent selection of used clothing and wearbles. Not always organized exactly, but everything is reasonably priced and the people are very friendly! Def coming back for more
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September 2023 by jeremy bie
Great organization that helped me quickly get what I needed. A tremendous amount of viraity with quick and kind customer service.
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August 2023 by The amy show
As soon as u walk in it smelled so bad, there were alot of suspicious people walking in and out. Other than that I was able to find a bunch of little girl jeans for decent prices. Some things were highly priced for an old faded torn item, but they did have alot to choose from. The staff weren't very friendly but they weren't rude either. Not much for older teens, mostly younger kids clothes.
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August 2023 by Janice Pouncy
2.5 hours and they text me back saying my offer was ready. I got there and they couldn't find my 3 bags and gave me a run around then a lady said that they were sorry that they didn't get to my stuff and will be done 1st thing tomorrow and then a lady walked up saying she found the tag on the floor and that it was looked at and not accepting anymore for the day. Waste of my time. Just donated them.
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August 2023 by Leandra Austin
They have such great deals on anything in the store and a lot of baby clothes and things you need highly recommended if your looking for cheaper prices
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August 2023 by Dedrick Pouncy
Use to be a good place to sell gently used clothes. The lack of integrity and service, has gone down in the recent years. Sad to see☹️
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August 2023 by Vicki Vinzant
Lots of great items and plenty of things to choose from.
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July 2023 by Melissa Rappleye
I have loved Once Upon a Child for years. I use to shop here when my kids were little and they had gear and ever changing selections of clothes for kids. I still come here for my teens once in a while. Especially when I need something in particular that might be tough to find, like a fleece jacket or church pants. Things that store dont always carry.Good deals and they organize as well as they can for having so much stuff.
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July 2023 by Teri Stefanski
The staff was great, friendly .Explained the process , was given a time to return. I love the fact they texted me when they were done. The kids that were in the store were interacting and happy , a great vist I would definitely return .
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July 2023 by Lauren Nelson
Overall we have had a great experience at this place! My only complaint is that the packaging they put on the toys and games sometimes RUINS or hurts the product that they are selling. This has happened more than once, and I've decided to say something. See photo for an example. They need to stop using packaging tape on cardboard game boxes!! We've also had price tags that leave residue or take off paint/material from the toys.
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June 2023 by tosha curry
Lots of stuff and in good shape. Location seemed a bit cluttered but well organized.
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April 2023 by Crystal Willis
Awesome awesome place. Lots of variety of stuff great places and friendly staff
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April 2023 by Darren Clausen
Was happy with the offer given for the clothing taken however was surprised about some of the pieces they did not take.
