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March 2024 by Alan Woodcock
I went to the car wash yesterday and after exiting the car was I got a brand new crack along my windshield . I brought it up to one of the employees and he confirmed it wasn’t there before entering the car wash. Brand new car no typical Alaska cracks yet. I asked if they were going to replace the windshield he said yes but the manager was not available. I went there the next day i was informed they were not going to pay to replace the windshield due to they believe the damage was cause by “thermals”.they don’t believe this damage was caused by their wash despite going into the car was with no damage and leaving with a new large crack. So be aware this type of damage can happen using this car wash.
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March 2024 by Trish Merrill
Pink elephant was closed for a week due to renovations. We did not get reimbursed for those days that they were closed. They take my payment out of the bank on the 10th or the 11th. I came in on the ninth. He says he's going to give me one free car wash, but I have to pay next time and I have to set up another payment plan. I've been doing business with these people for over 17 years. He's going to give me one free car wash and they were closed for a week? That is absurd!
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March 2024 by adeleye adesuyi
Clean good
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March 2024 by Annie Feliciano
Employees prep the car before the car wash and they dry it afterwards!!Amazing, my car was sparkling clean ,love it try it you won't regret it !!
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February 2024 by Sabina Rollins
.The bottom of the car is where all the grime is located. But otherwise excellent service
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February 2024 by Mary Wilson
This place was amazing! So much better than going to the other washes in Anchorage where there’s nothing to actually touch your car. There was a whole team of people working on the car and spraying it down manually before going into the wash. I also noticed in the detailing center that an employee was cleaning the sunglasses of what looked to belong to the car’s owner. Will definitely come back exclusively here!
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February 2024 by Courtnee Veurink
Excellent place! I have done a car wash and just got my car detailed. I couldn't be happier with the folks that work there! Super nice people, got me in quick (left an energy drink in the car and it exploded) and the crv needed a detail anyways. My Honda crv looks brand new like I just got a vehicle from the dealership. Very reasonably priced and well cared for. I highly recommend!
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January 2024 by Maria P
Excellent
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January 2024 by Poké AK
Car washes that actually clean your car without leaving it with random dirt spots. There's a reason they've been here for over two decades
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January 2024 by Kenny Menendez
I don’t go here often as I wait a long to get my car washed or do it myself at home in the summer. I like Pink Elephant however because it is an actual car wash and not this laser wash type stuff that is everywhere. When your car is actually dirty a laser wash won’t cut jt! THIS place has the actual brushes that go all over your car after they do a quick brush prior to entrance. I can appreciate the hand dry at the end as well. $12 dollars for basic wash is not terrible at all for all you get. Full wash with full service indeed! Car comes out brand new each time! Accept no substitutes for actual car wash in Anchorage.
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January 2024 by Betsy Roberts
I am a senior and always get treated well here! My car is actually clean after a basic wash. This is a real car wash, not a laser wash, that strips paint off cars. My only complaint is the political stickers on the walls. Take those down!
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December 2023 by Mercy Unmeasured
My car was CLEAN after I went through. Even back hatch and the running boards. The guys hand dried it a little, they can't do much drying in 10 to 15 seconds.?Thank you, I will go back.?
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November 2023 by Gary Pennington
They have the pros to make sure your vehicle is clean. Service is always top notice and your choice of car wash protection. Whether just a wash or full blown service.
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August 2023 by Mary Kaufmann
The customer service and car wash attendants have poor service, and when you try to speak to them to comment on an issue they get defensive. Definitely wouldn't recommend this service.
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July 2023 by Dafawty9th State (Lazy Prepper)
I think they have a very decent machine, that gives a mostly acceptable wash. The con comes with the dudes that are stationed outside, to supposedly wipe your car down. They always do a super incomplete job, leaving a lot of water and liquid residue from the machine, all over my car. I've witness many costumers wiping their own cars, right next to them. I personally drive strait home and wipe my car better, before it dries and leaves the soap and water spots all over my car. I also believe they use the same dirty towels that scratch up the paint on my car and leave smears on the surface. I know that it's pretty impossible to get good service anywhere, especially at these types of businesses. Sometimes they have to stop the machine while I'm in the middle of it, and when they turn it back on, I get an incomplete wash and tire shine, which I paid for. This has happened several times. I pay monthly, so I can get a wash everyday if I want, so it's not as big of a deal as if I had paid for a one time wash. I used to tip them even though I got bad quality service, but I've stopped, because giving tips, doesn't change their lack of quality, anyway. On the positive side, even though they are pretty expensive, I go there because I feel it's still one of the best places for me to get my cars washed, near where I live.
