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March 2021 by Kimberly Hansen Collins
Highly recommend Sam if you want someone who works hard, always picks up the phone, and will host as many open houses as it takes! He knocked it out of the park.
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February 2021 by Heather Lugo
Craig and Stephanie are amazing! They were extremely responsive and helpful both when I bought my first home and recently when I sold it. I really appreciated that I was kept informed on the progress and any questions I had were always answered in a timely manner. I felt they did everything they could to ensure my home sold as quickly as possible and at a fair value.
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February 2021 by Candace Salsman
I am writing this review because I feel that I am the tenant the Vandermolen’s are speaking about. My experience with Mr. Lightle was very positive. He was honest and hard working. We spoke about each issue with the home that I rented and things were repaired and maintained in a timely manner. He came after hours to show me the property and was on time for our appointment. He checked in after the earthquake to make sure that my family was safe and that the property was not damaged. When I left the property he came to view the home and yard. He took pictures. I hired a professional cleaning service to clean the home, specifically the carpets as we had two dogs. The carpet was not “destroyed” but did show wear after two years of renting. I would definitely consider this real estate agent in the future as I feel he listens and is fair in his decisions. He is professional and knowledgeable. He went above and beyond to make a stressful time less so.
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February 2021 by Linn Vander Molen
Unprofessional and would not use again or recommend. I was told that doing an open house or a realtor tour was old school. House never sold. He was now a property manager. Never saw a move in inspection. Never saw an annual Inspection or year end tax form. Never inspected after the large earthquake. Renter moved out with ruined carpets from pet, pet deposit received by Craig but was told “it was not meant for that”. Craig told roofer that we were letting house go back to bank and never paid him. A year later when we realized this, we paid the roofer. Unethical! Do not trust him!
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February 2021 by tim k
Absolutely top notch service , first we used premier properties to help my sister purchase a new home while she was out on the oil rig in Gulf of Mexico , Craig and Stephanie were just Excellent, always on time , and making adjustments on what properties to offer us when the first few weren’t exactly what my sister needed , 50 days later , TRANSACTION COMPLETE, couldn’t be happier , then feb of 2020 we had them list our remodeled home , we followed their Professional advice and BAM , house sold for full ask in 48 hrs , we were shocked , then we started our search for our new home , EVERYTHING was selling so fast , they sped up there response time and 3 weeks later they found us the Perfect home , then made some adjustments to help us win a small bidding war , We couldn’t be happier with Premier Properties, and We would never even consider using ANYONE else for any future real estate transactions , THANK YOU Craig & Stephanie
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February 2021 by randy VanderMolen
Will never use this company ever again. They are In my opinion one of the most unprofessional, unethical companies around. They will not work for you, they will only work for the almighty dollar. They managed one of my properties and when the tenant left the carpets were horrendous. When I told them that it was unacceptable, they said well that’s what you get. I was then forced to have them professionally cleaned as it was not done to my satisfaction. I ended up paying for the cleaning as he had already given the security deposit back to the tenant.
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October 2020 by Candace S.
I am writing this review as I feel I am the tenant that Linn V is talking about. My experience with Mr. Lightle was very positive. He was honest and hard working. We spoke about each issue with the home that I rented and things were repaired and maintained in a timely manner. He came after hours to show me the property and and was on time for our appointment. He checked in after the earthquake to make sure my family was safe and that the property was not damaged. When I left the property he came to view the home and yard. He took pictures. I hired a professional cleaning service to clean the home, specifically the carpet as we had two dogs. The carpet was not "destroyed" but did show wear after two years of renting. I would definitely consider this real estate agent in the future as I feel he listens and is fair in his decisions. He is professional and knowledgeable. He went above and beyond to make a stressful time less so.
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September 2020 by Linn V.
Unprofessional and only looks after his own interest. Could not sell our home in Anchorage. Was told that home opens and realtor tours were old school. He put our home on the MLS and waited for the phone to ring. After threatening to pull the listing he did find us a renter, although our goal was to sell and not be a landlord. Our contractual agreement with him as a property manager was not followed. We never received a move in report and only a move out report after threatening court. He did not inspect our home after the large earthquake. We did not receive year end reports. He lost interest in our home when we called him out on the deficiencies in the services he was not providing. He told a roofer that we were "letting the house go back to the bank" therefore we weren't going to make the payment. He never paid the roofer nor billed us. A year later we were totally embarrassed when we found this out and paid the roofer directly. Upon move out, the carpet was severely damaged. (Our carpet was brand new upon the rental and after dog damage was told "pet deposit" was not for "that"!) When told the carpets were professionally cleaned we realized that it was a lie. Our home was not left for "immediate occupancy". Property management was a joke. He collected rent (yes) and deposited in our account (yes), but nothing further that was in our contract. Upon hiring a real estate agent who was wanted to work, our home sold immediately. I would NOT recommend!!
