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October 2023 by D Filli
Always happy with their manicure/pedicure services.Thank you ?Services: Pedicure
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September 2023 by louise dean
I have been using Pro Nails on and off for the past 20 years. I have always had a good experience. Today was different...the nail tech MA clipped the big toe nail on my right foot down farther than it has ever been. She was rough and there were a few times I was actually grimmacing and couldnt wait till it was over. I then had a basic manicure and after the neck rub the karate chops to the top of my back hurt. I actually feel bruised. Fortunately I have had great experiences here in the past...I will continue to use Pro Nails but run far and away from nail tech MA.
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September 2023 by Beverly Parker
Cindy is great. Went in for a pedicure, my foot massage was wonderful and I also decided on a manicure. She massaged my shoulders after. It was a great experience. Thank you Cindy
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August 2023 by n
Lady rush to refill my nails, she kept cutting my skin and wasn’t gentle.. my nails and skin was sensitive for couple of days… I can’t wait to take them off!
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August 2023 by D.D. L.
Horrible customer service. Had a 5:30 appointment and arrived on time with my sister. No one acknowledged us even though a few workers were at the check out counter multiple times. 30 minutes later, no one had checked on us or acknowledged us yet. On top of that they took a walk in even though we had been sitting there waiting for over 30 minutes already. We left after that. Read through their reviews and apparently they’ve done this previously with another customer and have terrible customer service. Do you research folks! I wish I had! What a complete waste of my time!
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August 2023 by nancy
Lady rush to refill my nails, she kept cutting my skin and wasn’t gentle.. my nails and skin was sensitive for couple of days… I can’t wait to take them off!
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June 2023 by Jy Su 1 Channel
Kim, the owner did my full set gel nails today and it was everything I wanted. She takes time and care and listens to what you want for the nails to be perfect. My nails were mess when I came in. All bitten nails and cuticle. Then she turned it into this miracle! Thank you Kim ❤️Service: Nail extensions
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May 2023 by James
My fiancée & I have been going to Pro Nails for over 10 years, super friendly employees & the owners are really nice, Cindy is absolutely outstanding!Service: Pedicure
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April 2023 by Christine G.
Our favorite place to get nails done! Prices are reasonable. Staff is great. Lots of appointment availability
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March 2023 by Sveta
Horible communication whatsoever! I came in today clearly told them what I needed to be done, full set French long fake nail gel applied. Spend 30 minutes there only to realize they are applying clear regular polish on my nails until I stoped them and said wait a minute this is not what I agree to pay for. I was on a tight schedule had to leave to wasilla. This was complete waste of time. Im shocked how that happend! Absolutly horrible communication. I end up leaving after all that wasted time. And as a business they only Said they can only apologize for what happend but won't give me any discount next time to compensate about what had happend. I will never come to this place ever again. note for thought. if you ever think of coming here. Make sure to communicate what you need multiple times and double check with them that way they get ur order straight. Such a shame.
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January 2023 by Melissa Manuel
Wait time was quick. I love my nails, I even got a massage after! I also brought my 3 (soon to be 4) year old daughter to get her nails done too. I wish I got the nail tech’s name, but she did wonderful! My daughter said her nails were her favorite thing about today.Service: Manicure
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January 2023 by Valerie Rule
Wonderful nail salon. Was able to make an appt for 3 sets same day. Excellent nail techs. Wish they were in Texas
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October 2022 by Jenny Montague
Well, we’re to begin…. I love the results, not so much the methods. But I didn’t say anything because I figured it was “part of”…. After getting home I figured it didn’t have to be. I was helped by Kim for refills of dip nails. Ended up with cuts on the edges of my nails (above cuticles) from the nail dremel. I think she was in a hurry or perhaps needed a magnifier lense to see the limit between nail and flesh. I’m sore one day later and haven’t in other places/times doing my nails. You can see the scabs near the cuticles on these three fingers. I also have some on the inside of my thumb….
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October 2022 by A.C. B.
Customer service used to good until now ! I was left in a chair till water got cold and no one even check to ask if it needed to be hot !! And the customer who was seated as I was is being work on b4 me and I signed in b4 her by 20 mins !!! So why sign in When they I'd they not going in order???
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August 2022 by Robin Sherman
I got a gel manicure and I love it. My nails are so beautiful & my husband loves them too.
