-
February 2024 by Garett Granado
Incredible shop, these guys care about your safety and your cars health. They prioritize economically conscious decisions and do not try and sell you every repair under the sun to make a quick buck. An example of this is disclosing our brakes are safe but a little old but it is not necessary to drop 1,200 bucks to fix them when they’re fine and we can deal with the minor mechanics a bit down the road, for now will keep it under $500.00. On top of their honest practices they have stellar customer service. You will get phone calls throughout the day with updates, diagnostics, requests for approvals, and an ETC. After years of dealing with dishonest car shops I am happy to have found our go to shop. 10/10 recommend their expertise as these guys work hard to provide top tier service for both your car and you, thank you all for such an amazing experience.
-
February 2024 by Kiefer Glover
Every now and again you come across people who actually care about their customers, people who go the extra mile to make sure you’re taken care of to the fullest.That now and again just came in the form of John , Mike and the rest of the team over at Reformed Automotive. I found myself in quite a predicament and almost every car shop was either giving exaggerated prices ( without even knowing what was wrong), right through to deposits just to hold a day . Reformed not only offered to check the car , but also managed to fix the car and all in a matter of a day . To say I am grateful is an understatement, this is the definition of a family valued business. No heckling over prices just straight to the point and more than reasonable . Don’t waste any time on those that waste your time and money, reform your choices in auto care and head over to the guys, you will not regret it!!!!!
-
February 2024 by Ruben Valdez
10/10 these guys are absolutely awesome! Literally the most pain free, hassle free, honest and transparent experience I have ever had with any mechanic shop. I came to them with my 2016 Chevy Colorado and had a service warranty from my dealership and they worked with me all the way through. They called about any changes, were extremely polite and helpful about all the decisions I could make and worked with me the entire time. John upfront was just an absolute badass and was great to work with. These guys went up and beyond to help me out. I’ll never go to anyone else while I’m here in Alaska, awesome people, fair prices, honesty and integrity on their part. Thank you guys for everything again and I’ll be back in March to get some more work done!
-
February 2024 by Chance McCormack
Fast, honest, and reasonably priced. This is the only shop I’ll take my vehicles to.
-
February 2024 by Jeremiah Kirchhofer
The work done on our Toyota Highlander was friendly and prompt. One the technicians made some custom clips to fix our sunglass holder. The customer service and explanation of the work by Mike and Jonathan was also much appreciated.
-
December 2023 by Raye in AK
I've had work done here on two of my vehicles. One was warranty work for a bad water pump, the other was chasing a check engine light for an evap code. Both issues were taken care of quickly and professionally. Great communication throughout the whole process and the repairs were done fast!
-
December 2023 by Shane Karmun
HIGHLY RECOMMEND!! I love this place! Great people, great service and honest work.
-
November 2023 by Sierra McQuown
Reformed Automotive is the best place you could take your car. All of the team members are so incredibly helpful, informative and honest. I will never take my car anywhere else.
-
November 2023 by Joni Day
Very honest business!! Excellence and professionalism A++++Services: General repairs & maintenance
-
November 2023 by Thomas Harrison
They stand by their work.Service: General repairs & maintenance
-
October 2023 by Ryan McCabe
Honest, strait forward, capable. One of the only shops I don't hesitate to recommend.
-
October 2023 by Liana Tanner
Excellent customer service, thanks for fitting us in with such short notice.
-
July 2023 by Felicia Ulroan
This is the first automotive I think of when people ask where they could get work done. First time there with my 01 chevy tahoe, they were very professional and quick. Wish I could've worked there myself
-
March 2023 by Marcy L.
These gentlemen continue to provide honest and fair service. I respect their opinions, recommendations, repairs and as a woman I feel completely safe with my automobiles in their garage. They have even sent me elsewhere when it better suited me. Obviously they could have taken my money but they pride themselves in honesty and customer relationships. I'm grateful to have found them.
-
March 2023 by Christiana Routon
We chose Reformed Automotive based on these reviews and guess what—they’re right! This place is totally excellent.We needed a lot of different work done and they were very clear communicators about what diagnostics were necessary for each problem, what that would cost, and if those costs were potentially deductible from the repair.They gave us regular updates on the status of the repairs (including via text, which is awesome) and gave the car two different test rides to confirm the problem was solved. They also came in under their estimate.We had some travel logistics around pickup and they helped us figure out a solution to picking up our vehicle on a Sunday, too.Strongly recommended.
