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November 2023 by jeanny jore
Went there to inquire and find a room to stay. As we reach the front desk, The receptionist is talking to a customer and we understand ,so we wait and make ourselves busy . We are there waiting for 5 mins or more but the receptionist completely ignore us. Not even eye contact, not even glance or sign language. Even she already finish talking to other customer , she completely didn't see us so we walked out.
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November 2023 by Ryan Donovan
Should be higher than 4.6 stars IMO. They have the most consistent staff who are always friendly and smiling. They must feed them something extra in the morning.The rooms are all suites, which isn't necessarily unique. However the layout of the rooms is the best I've stayed in. Never had a dirty room, beds are more comfortable than my expensive bed at home, pillows work great as a side sleeper and I nap on my back.They've also always somehow managed to get me a accommodated into a quiet room as I'm a fairly light sleeper.It's been the same GM, front desk staff, and maintenance for five years now so clearly they also treat their staff well.The pool area is clean and the guests I've met have been friendly.Five stars for Staybridge Suites in Anchorage, AK baby!
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November 2023 by Cameron Lewis
My husband and I stayed here for a week during our trip to Anchorage. This is a phenomenal hotel! The staff were all so courteous and hospitable. The provided breakfast was awesome and very fresh with a wonderful selection. The rooms were clean and spacious and they even have free washer and dryers for their guests! The location was super convenient to the airport, downtown and for those heading north or south of Anchorage. We will defiantly stay here when we return!
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November 2023 by Daniel McDougall
I was warned that the area was rough at night, but I never had any problems. If you are out smoking, some homeless folks may ask for a smoke, but are generally ok if you say no.The rooms are fantastic, and the cleaning sevice does a great job! Overall it's a fantastic place, and I will stay again on my next trip.
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November 2023 by Ya Sabes
10/2- I arrived Monday and John was on duty. He's friendly and great with guest's and will memorize your name.Pa- Can be found at the front desk. She is great handling issues in your room and all around during your stay.Tami- Is on duty at night. She cleans throughout the hotel. Sunday she was cleaning and throwing out the day's trash. I think she's the only one who does this. Monday she was cleaning the pool. The premises are kept up by her. I hope her hard work is noticed.I'm glad I booked here. Michael is one of the manager's and he's good to his staff. I'll update Saturday with pictures.
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September 2023 by Jean S
THIS IS A GREAT HOTEL!!! I can't emphasize it enough. EVERYTHING was wonderful! We stayed here 3 different times over our 2 week visit to Alaska. The staff was friendly and helpful and treated us like family.The room was clean and quiet. The free breakfast buffet was the best I have ever had at a hotel. The FREE laundry facility was great, and each room had a laundry basket to aid in the process. The full size fridge, with ice maker, was super for drinks. Hotel was secured and entry required a key, which I also liked. Great location by WalMart and you can walk to Moose's Tooth Pizza! HIGHLY recommend!!!!
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August 2023 by V Z.
We enjoyed staying at Staybridge. We are a military family in the middle of a PCS, and Staybridge was kind enough to accommodate us. The staff was incredibly kind and friendly. They made sure we knew about the social events they had going on during our stay. Continental breakfast was provided, and there was a laundry facility and pool. We appreciated the controlled access to the building. Our room was cute, quiet, and clean. We loved the shower and found the kitchen area convenient. We would absolutely stay with Staybridge again.
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July 2023 by G Bloom
This is a must stay hotel. The staff are great, and it's right next to a Walmart with a liquor store inside. You need your room key to get into the front door, which is a bit of an irritant, but everything else is great. The breakfast, the social hours with beer wine and food, the laundry, and the overall service are all awesome. We had a bit of an issue getting room service, but the hotel was sold out, so that's to be expected. We got everything we needed, so we were very happy.
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July 2023 by Evelyn Teeluk
BEST hotel I’ve ever stayed at. When checking in, we were given a complimentary food or drink from the pantry. The room is always cleaned and restocked with complimentary items. Complimentary breakfasts and dinner socials with beer/wine from Monday-Wednesday. Very quite neighborhood. FREE laundry. The front desk and ALL employees are SO nice and friendly which was my favorite part since being Alaskan native has its downs of race prejudice. Seriously what is not to like?! No regrets of staying here and WILL be staying there more often??
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June 2023 by Zackary Katsel
I've been living in hotels for about 6 years now for work. All over the US. This is my favorite hotel. Excellent rooms. Excellent amenities. Best service ever. The staff knows their stuff and is super friendly.If I was forced to point out a negative I would say the wifi. Could use an upgrade. Hilton has them beat on that. But that's about it.
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February 2023 by Jo L.
I usually make our reservations online, but have been burned a couple of times at motels I have not been to before. I called motel directly, to make sure they had parking for two vehicles and a trailer, that they had a first floor room, if they allowed dogs and what the extra charge would be. Staff answered all questions and was ready for us when we got there. Check in was very fast. Room was perfect, we were able to park in front of our room so we could keep an eye out on our trailer. My husband who does not give anyone a five star, did say it was a 4 1/2 and we will stay here again. Love that they still allow dogs!
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December 2022 by Jay
I've stayed at dozens on IHG hotels over the years. This location has always been one of the best. I actually look forward to my work trips knowing I'll have a safe and comfortable place to retreat to after a long day. Rooms have always been very clean. Having a kitchen to cook meals is a great alternative to eating out. Staff are always friendly and willing to go above and beyond to ensure you have a great stay.This IHG hotel really sets the standard on how all IHG properties should be.
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December 2022 by Brandon T.
Usually when I'm in Alaska I'm put at the Hilton or the Hyatt downtown but we stayed here for 2 nights and I have to say I will always ask my company to put me here. It's such an awesome spot! The room is amazing with restaurants near by but most of all a Super Walmart literally 3 min walking distance. They have this "social" event every Monday, Tuesday and Wednesday where you can drink for free as well as a small buffet of food it's pretty dope! Def a fun spot to meet chill people and relax! The hotel staff blew me away with how welcoming and friendly they were I really look forward to staying here again! This was about 15 min away from the airport !
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November 2022 by Nate Morton III
I am a frequent visitor to the Anchorage area, long-time resident living far away from home right now. My first choice of places to stay when coming home is always the Staybridge. It's central to the Anchorage area. Close to my favorite restaurants and easy to go any direction to visit my brothers and parents as well as my friends. The staff is always happy to see us when we come back. The complimentary breakfast is always a great start to my day. I never have any complaints. We often find ourselves stopping and conversing with the upkeep staff and any time we run into an incident that might require additional cleanings or service of any kind there has never been a complaint from the staff at Staybridge. It's my home away from home while visiting home, if that makes any sense. We look forward to our next stay and thank you Staybridge Suites of Anchorage! Nate and Jennifer
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September 2022 by brakesreleased
Outstanding staff!! Hotel rates in the Summer are excessive according to me but the staff work very hard to meet the customer needs. My stays (a lot) have always been better than expected and I simply cannot say enough about the staff.