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November 2023 by Vance Zakrzewski
Horrible experience buying countertops. I setup my purchase online because it seemed no one in the store could be bothered to ask us anything. I was told after the order went through I would hear from a specialist in the store within a couple of days, that never happened. I tried calling the store a couple of times because of issues with the contractors they use, but there specialist never seemed to be there. I was assured both times by someone at the store they would return my phone call, again crickets. I called the Corporate customer service number after the contractor missed a second appointment. This time I was told the Store Manager would contact within 48 hours. I'm glad I didn't hold my breath for that one. My third missed appointment was the last straw, as by this point 3 days of work were already missed. I called the corporate number and had them cancel my $5,000 order, funny enough the store manager called within a couple of hours after that one. At this point I would only shop here I needed duct tape, but then again Lowe's also carries that.
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November 2023 by Joseph Gicewicz
DIY, Home builder, projects ... it's a place to get stuff for your home and projects. Fair selection of building materials and house hold items. Power equipment and tools, not a big selection of air tools though. Fair prices and Military discount. Check them out for your next home project.
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November 2023 by Kyle Hooley
Staff are always helpful and very knowledgeable. James in electrical went above and beyond helping me find what I need for my project!
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November 2023 by Chris Leuter
Seems like they are not happy about the veteran parking spots ? I think it is kinda disrespectful to drag the online pickup signs over to save a few steps. Im still parking there, conflicting signs, but I know what was there first.. It's in concrete.
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November 2023 by Yoda
Usually go there in the late morning for some NOS drinks or other beverages and have enjoyed sampling some of the Bluetooth speakers they carry, a great assortment of cables and plugs for phones, even though I can't wait until the wireless revolution. I'd like to thank them in provoliding in my influence for a free world
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September 2023 by Beach Travel
Love Home Depot. Some sales staff are not super knowledgeable but I usually go in knowing what I need and where it is.
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September 2023 by Sophiano Limol
Have been there a number of times and each I was given quality customer service courtesy. The latest and last time I was there looking for some accessories that I just couldn't locate in Anchorage, a gentleman at the store went out of his way to name some other places in Anchorage where I can find what I'm looking for. He even got on his phone and called one place up for me. Luckily the place he called is where I found and purchased what I need. Kudos to this gentleman! I didn't get his name, but if he's reading this he might know this is mostly about him and his service.... A good man.
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September 2023 by Steven E.
We've made pretty good friends with an evening manager at this location. We left town for two weeks and returned to find out she is gone. Disappointing. She always had deals on items that worked with our home decor. It's like she knew our style. The whole thing was strange. i.e. she steered us toward one of those moveable fireplaces that was just reduced in price. Turns out it fit perfectly in our activity room. Almost like she knew. The rest of the staff has been helpfully. If they don't know where to find something, they consult their handheld and take us to it. Like all other Home Depot's, there's plenty of parking. But this store offers veteran's parking. Even though I haven't used them, I appreciate that.Little things like clean bathrooms to larger issues such as fully stocked shelves, I give this branch top marks. 09/23
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August 2023 by Angel A
Great place to basic project needs. Wish staff was sometimes friendlier but over all not bad.
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August 2023 by Jonathan V
Came to pick up an order curbside and been here for 30 min tried calling the store no one answers. Whats the point of offering curbside??
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August 2023 by E Dino
Appreciate the knowledge and customer service received from Alma every time I'm in the store. She knows my name when I come in and it doesn't matter what isle I'm in, I seek Alma's help! Thanks Alma!!!
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August 2023 by Kevin P.
Went there to buy a gate cane bolt for a chain link fence. I found the cane bolt however, it was missing the rest of the assembly. It was labeled as an assembly for $24.76. I took it to the Pro desk register along with two galvanized latches which are used to attach it to the gate hence the word "assembly" was used to describe it. I didn't take any bolts which were supposed to be included as well, since none were nearby. The assembly info is stated as such on line which was shown to the cashier and to the assistant store manager when she came, and on their store computer. The assistant manager said that it doesn't come with any hardware despite the picture online and the verbal description of the assembly on their website. She then stated that it is wrong and if I wanted the cane bolt with the latches I would have to pay for them separately. I suggested that she correct the description on the website since it is misleading. I decided not to purchase the "assembly" of just the can bolt. Instead I went to Lowes and found it $3 less and it included the latches and bolts. Since it was across the street from a different Home Depot store and I was shopping for something else I decided to see if they had the assembly in stock. Well they did and it included the latches and they were on the cane bolt with the bolts to secure the latches. Pretty sure that store manager didn't know what she was talking about and needs to be brought up to speed on the merchandise.
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July 2023 by Dolly Wiltse
This department store has very good well informed staff working in all departments check them out!!!
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July 2023 by Laurakate64
Rented some equipment. It didn't work as expected, but Holly took care of us and was really helpful. Made a long day not so bad.
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June 2023 by C. Hill
2 weeks ago I went to the Garden Center to replace an old, leaky hose. Alma A. is a very knowledgeable, courteous and friendly cashier at this location. She patiently answered every question I had about various hoses, hose repair and their connections. She saved me a lot of money too. Love her!
