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March 2024 by ej ej
Easy 5-star rating.These are good people providing excellent service at very reasonable prices. Believe all the great reviews they get: They've earned every one.
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March 2024 by Jack Winford
Best post office box service. The interior is clean, staff are great, prices are affordable.
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February 2024 by Connie G
Been going here my whole life. Hardworking employees and much faster service than the post office. Will keep on coming back!
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July 2023 by Kyle Allen
Shopped around for mail boxes from USPS and UPS, the mail cache was by far the most affordable and even offer drive thru pickup services for a nominal fee ($10 a year, or $2 a month). Will be recommending others to check these guys out. I would use these guys even if their rates were higher than USPS, just so I don't have to deal with the post office.I live in Wasilla but commute to anchorage frequently so I really enjoy the drive thru option.
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February 2023 by Nick B.
Was able to walk in and get things notarized no problem. Staff was pretty friendly and helpful ensuring things were done correctly.Plus they have a drive through for shipping and whatnot too and I never realized that until I went in for my notarized stuff.
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December 2022 by Geoff Benedetti
Rude people work here. If you pull up to the window and they see you through the window, they will not help you until you press the button. They will eventually come over and berate you and ask you if you can't follow directions that are on the window to "press the button". I won't be using this service anymore.
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December 2022 by JW Pettigrew
I am amazed by the effort at the Mail Cache. The owners are always helpful and take care of any of my mail or packages issues with care. Where else in Anchorage can you get this kind of personalized knowledge and service ? This place is special and one of the last hands on owner stores you can visit and get real service
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December 2022 by Kathleen Dunning
Friendly, quick service @fair prices, my second home for 20+yrs! Thank you @TheMailCache for continuing a safe haven mom&pop shop.
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July 2022 by kit ayers
I have been a customer for over a decade and consistently received excellent service. I highly recommend them.
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November 2021 by Lance Hankins
I have been a customer of the Mail Cache for over 5 years and have only experienced outstanding service from them. They help me send packages through any method I want to use. And they accept shipments for me! Their hours are good and I don’t have to worry about whether I’m actually getting my mail and packages (unlike home delivery.) I particularly like the policy of emailing me when I’ve received a package! And I love the fact that I know everyone there by name and they know me. It’s a Class A place in my book!
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November 2021 by Kristine Crump
Open since 1981! This is a great place for month to month mail boxes if you are in that awkward stage of moving or traveling but need to receive mail. The women that work there are polite, knowledgeable, funny, and patient. They also have a drive thru if you don’t want to get out of your vehicle! Great place!
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November 2021 by Kevin Powell
Why are there not more stars? The world needs more folks such as you have working for you. ALWAYS smiling and a joy to visit every time we pick up our mail and packages. Keep up the awesomeness!KP
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June 2021 by Pam Thomas
I have always felt discriminated against here, particularly by the manager. I was recently late on my account because I lost my debit card. Probably due to the fact that I was upset because my mom passed away. I went in on due date and explained situation and promised to bring my account current within a few days. When I went back within a few days, as promised, I had cash in hand to pay them, and was trying to pay, but the manager threatened to withhold my mail. After bringing my account current, the manager told me I did not have any mail, i.e. I did not receive ANY mail for over ten days! This was particularly upsetting because my mom had mailed me a card a few days before she passed away, and now I have no idea what they did with my mail. Typically I would have received at least a dozen or two pieces of mail within 10 days. I also would have received a paycheck during that time period. At this point I do not trust them to give me my mail, so I tried to find out how to close my account before payment is due again and the manager told me that the day you notify them you want to close account is the day they stop giving you your mail. And you do not have the option of forwarding your mail to a new address, they throw it away! Further, if you forget to notify them on exact last day you have paid through, they will keep charging you, like EVERY month, but not provide service! They do have somewhat of a monopoly here in town so if you open a box, just be very careful.
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March 2021 by Sabrina Peterson
Love this place. I have worked with them since moving to Alaska in 1995. Still my favorite place to send packages, even though I no longer need a PO Box.
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January 2021 by A J
Mail Cache is absolutely amazing. While I was deployed, they helped me open a box which enabled me to have an address and location to send items back as my future residence was not yet ready. They held on to my duffles, boxes, mail, everything! When I finally came home and was able to go in and retrieve everything, they remembered who I was from my photo and my entire situation. I couldn't believe it and it made me feel so valued and comfortable. They were extremely nice and extremely professional and their location and processes are very orderly. I can not recommend this place enough. Such a pleasure doing business with them!
