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November 2023 by Jarred King
$35 dollars for 2 small boxes is highway robbery. IDGAF if this is Alaska that is insane. I will never use ups anywhere ever again with prices like that. The packaging should never cost more than the shipping.
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September 2023 by abbie eastburn
Just had a really poor experience with the lady on the phone September 21st, 2023 at 1:31 pm. She was incredibly rude. My special accommodation could not be done, but she didn’t have to be so sour. I won’t be going to this location anymore.
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August 2023 by Eileen Reeder
I go to I go to this UPS Store for returns this particular day my phone did not want to pull up Amazon information for me to get the QR code to return staff member Nicole was very patient with me and offered me to email my QR code and send it to the store email. I hope you got my email I'm not Savvy with that either thanks Nicole you're the best
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June 2023 by Richmond Smiley
The store smelled like urine. There was a homeless man inside that was asleep on the ground and looked to have been there for some time. The line was made to go around him. There was only one person working the front which is understandable to why the line moved slow, but something needs to be done about the store and the shape it's in. Customers were holding there noses and covering up to avoid the smell. That is unacceptable.
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May 2023 by T M
Been served good 20 years and more.Always happy to see shipment comes in to be delivered and thankful for their hard work.In case who has to complain of them and truck driver where they parked for short time with little load , needs to be banned for anything gets shipped to them for life time.
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January 2023 by Max Goldberg
Fast service. Super helpful and friendly employees (especially Peggy!). Awesome experience overall.
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June 2022 by Brittany Russell
The staff was patient, professional and speedy. Though the store was small, it is well organized and has a nice feel to it. Very different from most post offices I’ve been in.Thank you for getting my packages where they need to go!
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June 2022 by Kong Moua
It says they open at 9am. It’s now 9:11am and still not open!
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May 2022 by Jojo Timothy
I give you no stars knowing full well a time line of secured doors are open and say I have to wait 3 more days for the door being secured by 10 pm
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December 2021 by Jessica Johnson
I get many packages sent to the G street location as well as the UPS on 34th because both are located conveniently close to my work and home. The G St location is hit or miss when it comes down to good customer service. I visited this location twice in the past two days. Fri 11/26 the woman at the front counter was friendly and very helpful, however today Sat 11/27 the customer service was dismal. There was no smile, no “hello” or “how can I help you?” when I walked in - I stood there at the counter as the ladies finished their conversation in the back before helping me. Then, when we were done there was no “thank you” or “have a nice day” - nothing - the woman just handed me the package and turned and walked away. I felt like I was bothering their precious time. Disappointing.
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December 2021 by Erez Yalon
Excellent service - professional, efficient, and nice.
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August 2021 by Troy Turner
Great staff, friendly and very helpful
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July 2020 by Jae Shin
super friendly folks!
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June 2020 by AJ D
If you have things to do and there is a line, skip this location. Line out the door, and they are moving at a snail pace ( as in no sense of urgency to get the lobby cleared out )
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January 2020 by cee will
Great Customer Service at this location! I decided to try this UPS Store after poor customer service experience at Anchorage downtown Office Depot. My time was critical and the young gal working at this UPS Store this past Saturday morning was really terrific from start to finish! She was competent, efficient and I was out of there within 5 minutes with the copies I needed done! Thanks again!
