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March 2024 by ethan lucas
Kind of pricey but they do great work
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February 2024 by Rebecca Ligler
Knowledgeable, trustworthy, timely service with quick turnaround. Highly recommended!
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January 2024 by Matthew Walsh
Not happy
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November 2023 by Grant
Tl;dr - bad experience swapping winter tires and scratched wheels.I went in to have my winter tires swapped for my summer tires and encountered multiple issues when I received my car. The tire pressures were varied between the tires by 7PSI, they had swapped/mismatched my valve caps with one tire missing its cap entirely, the exterior of my tires were chalked, and my steering wheel was completely covered with grime. I went back to notify them of my experience and get an additional valve cover and they brushed me off.I was content to let this go and simply not patronize their store again until this fall while swapping my tires back to winter at a different mechanic. Prior to changing my tires, the new mechanic brought me back to show me the scratches ringing the outside of all four of my tires from an improperly used wheel changing machine so I would know it was not caused at their shop. As my car was new and had only had the tires changed once, it occurred at Tudor Auto.I called Tudor to let them know and follow up on my initial experience and they informed me that “no one remembered scratching my tires” and “I should have come back right away” despite explaining that I was only just made aware of the scratches now. They did not offer any sort of recompense nor apology in this interaction either. All in all, a disappointing, unprofessional experience and a waste of time.
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November 2023 by Peter Bosch
Horrible experience. I needed brake work done. I booked an appointment through their website and received a confirmation email and text message. When I arrived, however, they had no record of my appointment. They said they could fit me in though, and had my vehicle info on file from when my wife had previously used them. They confirmed my phone number and said they would call. I also needed my vehicle back by the next day, and they reassured me that would not be a problem. By the end of the day, after receiving no word from them, I finally called. They stated that they had tried calling me and left a message to get approval for the work. In fact, they had not called me at all (despite confirming my phone number in the morning). They actually tried calling my wife's number, but had not reached her because they had entered an incorrect number for her. At no point had I given them her number or indicated that they should contact her instead of me. Ultimately- no work was done on my vehicle because it was too late in the day for them to complete it. When I picked my vehicle up they even had it under my wife's name (again, I dropped off the vehicle and gave my phone number...). I rented a car for the day to allow for getting this work done, which was a complete waste of time and money. Overall a terrible customer service experience. Attention to detail was severely lacking.
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October 2023 by Melissa Tuttle
My car has a tendency to act up right before or during a long road trip. It unfortunately decided to do it on a holiday weekend right before a 3,000 mile journey. After calling several shops and getting a run around of maybe being able to get my car in within a few weeks, Tudor auto was able to get me in the next day and had my car up and running the day after. The staff was really nice and helpful with my stressful situation.
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October 2023 by Jon ..
I have had Tudor Auto & Truck service both my truck and car. Fast friendly quality service. I highly recommend Tudor Auto & Truck!
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August 2023 by Mike Hardy
I had a very fast, friendly, professional service on my 07' VW Passat . I am new here but I know a good, honest shop from a bad . Thank you staff . I would not hesitate to recommend Tudor Auto repair to my friends and family for their auto repair needs.Service: General repairs & maintenance
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July 2023 by Nicholas VanderSchee
Went in to get a simple valve stem replaced on one of my wheels because the threads on it were damaged. They claimed that another valve stem was leaking air, so i told them they could go ahead and replace that one also. I asked how much it would cost to replace the 2 valve stems... and thank goodness i did! They wanted $160!! For some context on how ridiculous that is, my last set of 4 new tires were mounted and balanced for just $100. And I've gotten another damaged valve stem replaced for $20. So at the MOST these 2 valve stems should have only been $50. I don't know what sorta scam they're running, but I can assure you I will never be returning.
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July 2023 by Sam Petersen
They did exactly what I requested to do on my vehicle, fair pricing and good work.
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July 2023 by Tiffany Hobbs
I have always taken my car here and it's always seemed fair until recently. I took my car in. It needed a fairly simple repair. The part online cost $220 and it would have taken about an hour to swap. However, Tudor Repair quoted me $850, charging me $500 for the part and estimating 3 hours of shop time. I declined. My husband bought the same part for $220 and swapped it in 45 minutes judt by watching YouTube videos. I'm not sure where they got $850 from but the price was so wildly inflated. It was a rip off. Never taking my car back there.
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July 2023 by Kevin Barrett
As always, Tudor Auto is one of the best places to do business with. I have been bringing my vehicles to the for about 15 years and have always been treated with exceptional service and professionalismServices: Brakes
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June 2023 by Jameel Clark
I’ve gone to Tudor auto for my brakes, axel,Tire repair , & most recently Headlight/window electrical system and they replaced the window and fixed the headlight on my 13’ RAM 1500 took them a couple times to figure the root problem but they found it and had me leaving once again a happy customer. The service here is great & very professional Athena & all the front desk ladies are nice/pleasant to talk too.Services: Tires
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June 2023 by Ae Saechao
They are the most loyal and honest with everything they do. Hands down way better than your dishonest local BMW shop.Services: General repairs & maintenance
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May 2023 by AK Garcia
Experience was awful, would never go here personally. I was referred through my apprenticeship work program; who paid a portion of my costs I did not self refer here) The First time I got my car back, my fob key no longer worked as it did prior & I found my fob key battery on my passenger floor. Sketch. They did not fix the problem to my car, it had problems with engine, it was randomly shutting off when in park, same problems were there after first repair. My work requested I bring it back to have them check again; I did, then they ran my car for 2 1/2 hours & said because it didn’t shut off in their care that they would not work on it: so no one worked on my car, they wasted the last of my gas & no one got paid that day, A completed waste of a visit. I Had to bring it back for a 3rd time as requested by my work, they ended up replacing my breaks & rotors, decent job on this repair but not the reason for going, was having engine problems as my main concern. For my break repairs they gave me a quote @ a certain price, then changed the price once I told my manager for invoice. The ‘Manager’, Angela was not cooperative, did not show proper conflict resolution and customer service was terrible & disrespectful. Main front desk totally ruined my experience here. When faced with concerns she had a “oh well attitude” when I wanted to talk to her about my experience, she did not care if I came back or not. Very stressful experience getting the prices from them they always say “price may go up or down when giving a quote”, other mechanic shops give you a final estimate including the cost of labor. Over priced in labor & honestly did not trust the mechanics with my car, each visit I retrieved it my car was unlocked every time, anyone could have gotten into my car. The fob key battery on the floor sparked my mistrust in them. Would not recommend going here it’s a waste of money, you can get friendlier service for a way affordable price with people who know what they’re doing elsewhere. If you’re looking for mechanical repairs, I would not go here try Midas or Express Lube.
