-
November 2023 by Margaret L Wiltfong Tovrea
Centrally located; easily convenient to the multiple businesses and residents in the area. Some busy times, but I find the line typically is moved along efficiently and professionally by the counter personnel.
-
October 2023 by Bombarded1
The delivery of packages outside of mailboxes in a apartment building just helps the pirates steal everybody’s packages great job mailman what a disappointment postal employees should get prosecution for negligence of delivery of secure mail and be terminated and never to be a postal worker again either do the job right or Don’t Take the Job Period
-
September 2023 by Yenoh Nalas
Very unhappy with most services they have had. They never fixed my mail or mailbox so for about a yr, i couldnt get any mails. Also before, i shipped and paid over $100 bucks for it and it was never sent out, saying they couldnt mail it because of the number of batteries it contained..so i took it back but never got my money back and the service at the time was aweful. Today, after a vry long time, i had to pick up my undelivered package to my new place as it was done by a different post man and probably did not know the building code, although usps has it. Glad they took care of it and i got to pick up the package and they took my name and other info because i still have more coming and i dont want to keep comjng back to the office. Fingers ?
-
September 2023 by Kenny Menendez
I do business here and have a PO BOX here for the last three years. I can say the staff is nice and helpful. Many times there is a long wait here but that is not too surprising. HOWEVER this location has a self serve kiosk so that is a big plus!! There is also a drive through blue mail boxes for mail so another plus!What stops me from a higher rating is the fact that there are limited hours to access the PO BOX. It would be nice to have more time! Maybe few hours earlier and later? I get it, this is anchorage and midtown and you never know who would be inside, so I am not too upset. Maybe auto locks or something with an hour or two earlier and later?
-
August 2023 by Pizzaul Hotslice
Came in Tuesday at 1040. Two people in front of me in line, nobody at the counter for 15 minutes. The line started building up so people started calling to the back. I wanted to buy a stamp for the birthday card I was mailing, nothing crazy. Guy said my card was "non machinable" and charged me extra for it. Wouldn't explain what that meant - I just wanted to buy a stamp for the grocery store card I'd already marked and addressed with the normal envelope from the store. I don't care about $0.40 but what gives, what does that even mean and how do you get off not explaining? Just repeating yourself and pointing at the card does not mean anything. I'd waited so long already I just let it go. Clerk #25
-
August 2023 by C C
Definitely one of the better post offices in anchorage. I come here almost everyday to drop packages off and the postal workers have always been super helpful and friendly. This is my go-to post office in anchorage!
-
June 2023 by Michael Cleveland
Laziest workers I've ever met. I tried to change my address and gave my required identity information and they refuse to change my address. Fully paid by the way, I paid for the change of address and they don't want to change it.
-
February 2023 by Alexandria Wenninger
I had to work out renewing a past due post office box and the clerk was so kind and knowledgeable and really went out of his way to help me get it sorted out. I really appreciate the courtesy I was shown and that we were able to get the situation resolved.
-
January 2023 by Rod S
The customers are more impatient and rude than the employees. The staff there is great and patient. The employees make it a great place when you need to go. I've seen some really rude people waiting and very demanding there though.
-
June 2022 by J Sun
Quick in and out at lunchtime on a Friday. Not sure it's that way typically there but it was certainly nice.
-
April 2022 by Apple Pie
One of the worst post offices in the U.S.!!! Very reflective of what USPS quality is: VERY POOR! An amazon package that was never delivered! The mail carrier (a woman) showed up to the complex where the recipient could see her... she drove off and never delivered. And the notes on my amazon account stated that "the door/entry way was blocked." what a lie to avoid doing your job! SHAME ON YOU! you don't know what are in those packages... it could be a sick kid expecting a gift they wanted for so long to cheer them up! or it could the picture of a lost loved one...you are just cruel!!!
-
April 2022 by Sir Randal
Strong tradition of losing mail, missdelivered mail and packages , returned payroll and W-2 returned to employers because Cluster mailboxes in a subdivision is now a closed business. The opportunity to meet neighbors who kindly deliver Your mail that they received incorrectly and meet the people leaving their mail on their doorstep because putting it back into the system is more risky than burning it. Otherwise Keep Up The Really Super Job Guys!
-
February 2022 by Helena Joe
I called 9 times in about 45 minutes. No answer, so I drive here and I'm waiting in line while there's workers not assisting. Bad customer service. I went there in the morning when they opened. They said my package was out for delivery. I waited and waited. I went back at closing and they said it just went out for delivery at 4pm. The manager says the employees don't know anything or where to look. Before the lady got the manager she tried to tell me that my package was still at the airport. I told her that I got a notification that my package was there. She then tried to look for my package and said it was at the airport. I disagreed so that is when she got the manager. He printed out the history of my package and said yes they got it yesterday but didn't go out till 4. I hate that I could have gotten my package this morning but they don't know what they are doing. Bad service all in all.
-
October 2021 by Zach Moss
This location can occasionally be very busy, but I need to give credit where it is due. My mail is routed through this facility. I've had 3 postman in my time here and all 3 have been absolutely amazing. I've had priority express mail arrive late due to weather conditions and that piece of mail be delivered first, prior to the rest of the route. I've had orders processed late by the vendor, and have been able to retrieve my these packages when they arrive at this post office prior to the scheduled delivery that next day. The employees at the counter have always treated me great despite often being slammed. I know the USPS has had its problems, but I love these guys. Please keep up the great work.
-
August 2021 by Tony Bianchi
Fast service! Friendly staff! ?
