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November 2023 by Ellen S.
Good quick service! The line although long moved quickly and they had shipping supplies too.
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July 2023 by Phillip Elrod
Really poor service. I had mail held for a trip, with my return date and that I'd pick it up on my return clearly marked on their form. I go in my first day back (today) and the delivery person has taken the box for delivery anyway (according to the supervisor not the regular mailman), won't answer a call from their supervisor, and then also doesn't deliver it anyway. It was a big tub of mail, obviously be too much to fit into our house's mail box down the street, but also not dropped off at the house (my wife was home all day), and no attempted delivery slip on the door either.
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May 2023 by Kathy Samson
I usually go to the sand lake post office, but decided to stop by the Huffman location due to being nearby. A woman by the name of Sasha helped me. She was a delight! Very professional and made my day brighter with her genuine positivity. I believe it was a Wednesday and there was a line ahead of me. She was working alone and she had the line moving fairly quickly! That woman is remarkable, I hope your treating her well as she treated me very well!
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April 2023 by Kat Pacleb
Possibly the worst post office I’ve ever dealt with. There’s always some excuse as to why they can’t deliver a package. One time they scanned my package as the house didn’t exist they use this scan all the time. It seems to be their favorite, but this one time they scanned it as that we found the mailman hiding in our neighborhood in his truck SLEEPING!!! We knocked on the window and woke him up where he proceeded to give us 1 of the packages that were out for delivery and proceeded to claim he didn’t have any others (he did. They showed up shortly after on our doorstep) this happens probably 4 times a month where there’s some excuse as to why they don’t seem to deliver the packages they have on their truck. They are seriously unreliable. I’ve reported them to the post masters office multiple times now. I’m about to do it again. They also can’t be bothered to answer their phones so in order to ever get any answers from them I have to drive to the post office. If I had the option to have my packages sent via FedEx or UPS so I didn’t have to deal with these lazy usps employees who simply don’t want to do their jobs I would.
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April 2023 by Tally Hickman
Answer the phones, none of us want to speak to that automated stuff, we WANT TO TALK TO AN ACTUAL PERSON.
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January 2023 by Spaghetti Gag
USPS has terrible customer service and continually cannot figure out how our driveway works. They cause our packages to be delayed day after day because “the driveway or front door was not accessible” which is not true. Also they sometimes deliver to the wrong house
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December 2022 by M C
The customer service representatives that work at this post office are very helpful but the drivers that work for this post office can't read. I often get other people's mail in my mail often goes to my neighbors.
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December 2022 by Ethan A
A chronically understaffed shitshow. One person working the counter on a Saturday afternoon before Christmas. Shameful.
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November 2022 by Thomas Clancey
I ordered a package and the driver decided not to bring the package because there was a foot of snow.
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September 2022 by Mark Guting
The USPS Huffman location is by far the worst post office in Anchorage. The employees are are incompetent and have horrible customer service.
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July 2022 by Zach McGohan
Our delivery person for Hillside area has been SHOVING boxes into our mailbox even if they do not fit. I’m sure that drivers aren’t trained to forcefully squish packages in rather than walking it up to the front door.
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April 2022 by Ruth Urbina
I have packages always missing and then the mail person keeps leaving other people packages at our house because they don’t read the number well and also never leave the right mail and when I went to the post office to say something they told me I was wrong and that it was my problems
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January 2022 by Shon (Pixelstroke)
This post office needs to get their delivery guys in order. They consistently deliver to the wrong address, lose mail & packages, and ignore returned mail.I'm sure the office itself has pleasant workers. But this is about the service delivered to the residents in this zip code and these guys are by far the worst in town. Be extremely mindful of your mail if you live in this zip code.
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January 2022 by Lorna Garcia
I had my mails held and gave my authorization to hold mail form to Maria However, That was not done, I came home with my mail box so full that I can not even open it without an assistance to our HOA. I will be on vacation again, hoping this time it will be held per my request as written in Authorization to Hold Mail. Happy Holdays. Thank you.
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September 2021 by Brandon Annin
Self service machine is broken and no tape. Horrible as always
