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November 2023 by Izzy
Please train the drivers on how to process eBay standard envelopes. They MUST be scanned and sometimes they have to be scanned a few times for it to work. eBay should get one star.I give two stars here because there are some good folks at this USPS station.However, I have never seen so many lost packages as I have seen with this post office. Actually, zero lost packages until I moved into this USPS service area and now I have seen at least three of my own packages lost and several items delivered to my neighbors as others have described here too.And i seriously dread it if I have to go through the office service line. The self service kiosk machine is great. But if you have to stand in line... Oof. Forget about it. Waiting forever and then yeah.... Sorry but as others have said here, not the most helpful postal workers.
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May 2023 by Dolly Wiltse
this post office is the most worst run with the most inefficient delivery drivers ihave ever had in my life since i havebeen in anchorage alaska sunce 1981 something has got to be done aboyt them bow
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May 2023 by Sophie Kerosky
The rudest customer experience from a post office I’ve ever experienced. Avoid lake Otis and the older female employee with a vendetta
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May 2023 by H C
USPS . Com says this location has self service kiosk open until 8pm but I got here at 7:30pm and the doors were locked with no way inside. Very disappointed, all I wanted to do was mail a letter.
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April 2023 by Vishnu Thankachan
I'm uncertain why there are so many negative reviews. I've visited a few times recently and haven't encountered any issues.
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April 2023 by Terry Tafani
Quick help, the supervisor came himself to explain me my delivery with proof of camera footage. Friendly service.
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March 2023 by Alkebulan 93
This is the worse post office I've had to deal with! Since we moved to the 507 area, it's been a constant battle to get our mail delivered correctly. You order from Amazon and other places and they deliver to your neighbor's address or send your package back, marked undeliverable. We are always receiving our neighbors' mail and packages as well! They do not care to even read the numbers that are clearly displayed on the garage doors. They leave packages in front of the wrong garage! I've spoken to the manager about this issues, months ago and was told he will reach back out to me once he figures out where my package was delivered. He never called back! And the behavior continues! I mean can you sue the USPS? What exactly are you guys hired for?
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March 2023 by M G
This is the worse post office I've had to deal with! Since we moved to the 507 area, it's been a constant battle to get our mail delivered correctly. You order from Amazon and other places and they deliver to your neighbor's address or send your package back, marked undeliverable. We are always receiving our neighbors' mail and packages as well! They do not care to even read the numbers that are clearly displayed on the garage doors. They leave packages in front of the wrong garage! I've spoken to the manager about this issues, months ago and was told he will reach back out to me once he figures out where my package was delivered. He never called back! And the behavior continues! I mean can you sue the USPS? What exactly are you guys hired for?
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March 2023 by DanaDane
I couldn't find my front door package that had been delivered on monday. I set up a case number on Friday. The delivery driver from monday said check the garage I left it up front. Yes Sir! These guys are excellent!
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March 2023 by Stewart Graham
Wow! What a great post office, went in and talked to Betty who was really helpful with an issue I had. The supervisor(Ramon) and manager helped to resolve this issue! Even followed up afterwards. Great Team!
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January 2023 by Blue Berry
This post office shouldn't even get a star. Non stop problems with packages being put in wrong mailboxes & thus post office acts like its not a big deal
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January 2023 by Melanie Munson
Does anyone know when we should be expecting our mail delivery? Theres always a long line and only 2 people working, if you arent going to deliver our mail then there needs to be one person designated for pick ups!!
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December 2022 by Salvi
Moved places and now i have terrible mailmen who never take the previous tenants mail and when i ordered a package it was marked "package delivery attempted but driveway not accessable" not once but twice. Its funny because ups had no problem with delivering my package. Oh and my package also arrived partially broken and the box had a corner ripped out of it. Not only that but the mailmen as of right now are incredibley rude
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December 2022 by Chance Donovan
They were supposed to hold my package that they refused to deliver yesterday, but when I went in today they told me they sent it back.Victoria seems to be the diamond in the rough here, actually trying to help the issue at hand.Thank you for trying, Victoria.
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November 2022 by Tracy Zupin
I had an excellent experience with the postal worker that assisted me in setting up my postal box!
