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December 2025 by Lilya Zador
Walgreen all over Anchorage is horrible place never have nothing there. The customer service is low low low. The photo are never working. I want step there again in my life.🤐
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November 2025 by Sly’s Vidz
Cool customer service
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November 2025 by Grant Cooper
Worse than the Huffman store. Long lines, understaffed, employees with zero sense expediency. 20 minute wait in line for a OTC med today
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September 2025 by Victoria
Worst drive thru pharmacy wait ever… cant blame them since they seem to be understaffed. However it’s not that hard to let your customers know that you'll be with them in a few minutes.
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September 2025 by Alice Bushey
This is horrible 😢 long lines under staffed, rude, don't answer the phone and Super slow. Be prepared for a wait.
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August 2025 by Chelsea Faase
Spent 20 minutes on hold or with the line ringing just trying to get ahold of the store before I gave up and just went in. Awful customer service
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August 2025 by B
I have pick-up prescriptions here years ago with no issues so I'm not sure what happened. I had a prescription set to be picked up here and I got a notification that something was wrong with my insurance (they said it would get fixed in the email but also suggested to call in to help process the fix faster) After two days of me attempting to calling with 30+ min holds I got frustrated with trying to figure it out. Switched my pick-up location to the one off Tudor and not only did they fix my issue before I could even call them, they has the prescription ready a day earlier than the stated (same-day). Again, not sure why you can't get ahold of anyone at this location but I would suggest to anyone reading this to work with another location over this one.
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August 2025 by Susan Lamasko
Understaffed leads to terrible service and long waits.
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August 2025 by Derek Cournoyer
They don't answer the phone. Will leave you on hold forever. It's absolutely unbelievable. Need to drive there to see why a prescription is days late. Awful!!!
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July 2025 by Sarah Allen
I hate the pharmacy at this place, I’m currently on hold with them and the time is 56 minutes so far, my daughter ran out of her meds and I put in a request to get her refill done and I have called weekly sometimes twice a week and I get no answer from them, one time I called and customer service got on the line with the lady that answered and the guy told me he emailed the tech about my situation and told them to give me a call back and this was almost 2 weeks ago now and have I gotten a response NO I haven’t, this place is so so so terrible and I dislike the service they give. I have switched to Bernis pharmacy and that place I called about her RX and they couldn’t bill my insurance because they told me that the other pharmacy already billed it, so now I’m on the phone for an hour now to figure out why if they billed my insurance why isn’t t the meds ready for pick up, are they doing fraud my daughter had a RX of 180 caps sent over by her doctor to this Walgreens and the first RX that we picked up was a quantity of 60 and being she has to take them twice a day that’s 30 days and now I have been going back and fourth on the phone about this and no response. This Walgreens on the corner of northern lights and the highway is a POS and I will never do business here again. And it just told me that they are now closed for lunch and I called them at 12:30pm and was on the phone for an hour. Not cool business walgreen
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July 2025 by Juliana Smith
Friendly Customer Service and Walgreens has a Better Security for their Beauty Cosmetic Products. Which eliminates Thievery.
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July 2025 by Rachel Ray
Slowest pharmacy I’ve ever encountered.
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July 2025 by Bridget Lee
I’m not big on giving one star reviews but this company really needs to evaluate how they operate. They are insanely understaffed at their pharmacy which isn’t fair to their employees and most are not trained. One pharmacist? Who also does vaccine appointments? Insane. Not to mention they had some policy change requiring a script for RSV vaccine (it is NOT required in our state) but nothing to say you needed it. Got there for my appointment, waited hours and hours. Still had no follow up even though my script was sent in. Finally gave up and left. In that period of time I saw nothing but unhappy people come through waiting for hours as well for their scripts. Walgreens needs to treat their people better so they aren’t so overworked. As frustrated as I was with the situation, it’s really the companies fault for this. Do better! UPDATE: the pharmacy also just sucks in general, I wanted to give the benefit of the doubt but they emphasized needing to call in the script when I wanted it faxed, they DECLINED to accept the unneeded script, and their fax isn’t accept any faxes either. (Multiple tries to their exact fax line) I knew they declined the script over the phone and then had the audacity to say they never got a call. If anyone is in need of the RSV vaccine Fred Meyers does not require an appointment OR a script as long as you meet the requirements for the vaccine. Night and day difference in how you’re treated.
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June 2025 by James Apone
Very helpful and informative staff
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June 2025 by Richard Blancas
If ZERO STARS was an option i would give this place zero. This Walgreens is NOT GOOD if you're trying to get something printed.
We made an online order in the morning to print something out, we went there around 4pm to pick it up and it wasn't even ready even tho we received a notification that it was ready for pick up. They didn't even start the order. The worker wasted 15 minutes in the printing area, then said he would check the back for the right paper. He comes back empty handed, wasted another 15 minutes looking for a solution. We ended up canceling it, the worker didn't know what he was doing. Go to a different Walgreens, we're never coming back here again.
