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November 2023 by Melanie Munson
Ugh the old lady working today 11/13 did not properly scan my coupon and then she put it in her locked drawer right away, I told her it didnt work, she pointed to my 1 dollar off when my coupon was for 7 dollars in rewards, I never got my $7 rewards and even tried to tell her it didnt scan and she brushed me off urg
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November 2023 by Maggz S
Anytime I come in this store the employees are constantly rude and follow me all around asking if I need assistance. Shopping isn't a difficult task last I checked, and I politely declined each time they asked with a different employee. I realize theft is an ongoing issue, along with the homeless however, an employee should not be stereotyping, being discrimination toward the customers, causing them to feel uncomfortable to even continue to finish their shopping.
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November 2023 by Damien Young
After trying to call over and over again they refused to pick up. All over town it’s the same thing. Their system never works, they always lose scripts or have issues with insurance. They’re trying to mess with everyone. They don’t have a goal to help anyone. Don’t waste your time here, because I promise if you try to use their services you’ll be wasting so much more time than you would elsewhere. Fredmeyer, even Costco would be better. I’m leaving this review here too because I called this location and had the same results and problems.
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November 2023 by Preston Wahlquist
Unreal people at the pharmacy. Closed the curtain on my face when I pulled up at the drive through at 6pm. Would not give me medicine for my sick father. The two ladies working the pharmacy could care less about you
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November 2023 by Platypuff
Their right side automatic door has been out of service for a better part of a year now. This alone tells you how efficient this store is.
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October 2023 by Peter B.
Walgreen pharmacies are the new DMV in customer service expectations. My wife went into surgery and I rushed over to the nearest Walgreens for some post op meds. I waited an hour in line and then they closed right as we made it to the counter. I drove to another Walgreens across town and they were out of the medication. On my third attempt the following day, I was told there was a mandatory wait time of 90 minutes for the controlled pain meds. What have I been doing in line this whole time? I asked for the prescription back to try again at a pharmacy closer to home. I could not get the prescription back because I was told it was a controlled substance. I am leaving empty handed to take my wife home. The employees all appeared to be on Valium.
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October 2023 by Penny Sorenson
I made an appointment online and completed all necessary paperwork to get my vaccinations. There was a very long line with only 1 window open. My appointment was for 3:30 but they tell you to be there 15 early. There was no information that you had to stand in the line to check in. I saw people walking up to a window that wasn’t open and doing paperwork. They were being taken in for their vaccinations, while I waited 1 hour because I wasn’t told I had to check in. One large little sign put up would have eliminated all the confusion. Terrible service. I will get my shots elsewhere.
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September 2023 by Araba Armstrong
The pharmacy never had meds ready in time. Can't reach them by phone. Can only go through drive through. Sat in line 3 hours just to say my meds were not ready. I'm over Walgreens. Closed on weekends as well.
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August 2023 by Logan & Co.
The location 725 Northern Lights has a lot of problems but has some decently nice workers. But Oz is the most patient and kindest worker I've met at any store I don't buy anything at walgreens but the Photo items. He knows what he's doing and you can tell he's the most hard working worker there! I never could get my items and they could never find them or something went wrong. I never went to a walgreens if i needed something but I definitely would go more when he's there. The 5 stars are only for this worker!
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June 2023 by katherine manook
An nice looking store & pharmacy. They have fairly decent prices for items. Some items are too expensive. And they accept EBT cards.
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June 2023 by A K
Everyone who works here is friendly. There is a homeless problem in this area and you can tell in this location. We generally go somewhere else.
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June 2023 by Bill Bates
Telephone system has been down for two days. Can't order or talk to human. The computer can't hear. They don't seem concerned. Store has many empty shelves. Supply Chain issues? They had what I needed, though.
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May 2023 by Stranger Still
Parking lot was filled with trash, house-less folks hanging just outside of the door and panhandling, floors were filthy, worn, and had sitting spills, shelves were almost totally empty in the toiletries, cosmetic, and skincare sections--what was there was largely overpriced. Super long line at the pharmacy. Felt uncomfortable shopping there and was rushing to leave. The employee who rang me out gave great customer service--the only positive of the visit. This + Walgreens terrible pharmacy policies = I'm over shopping here.
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May 2023 by Josh Diaz
This store closes the restroom for the night at 6pm everyday! The associate claimed they do this so that they have time to clean the restrooms….? Why can’t they do what every other store in the world does, and close the restrooms for 5-10 min while they clean, then re-open them? This is completely inexcusable for a large retail chain like Walgreens!
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April 2023 by Aaron Tesney
There is absolutely nothing that you need from this Walgreens. The customer service is subpar. They tend to be out of the things that I need to purchase. They have a HUGE problem with homeless that hang out to harass customers. They should shut the store down. 0 of out 5 stars if that was an option.
