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November 2023 by Mcdonalds Drive Thru
Their customer service is on point. Always helpful and on it when seeing a customer needing assistance. I like going in there, because you just know the staff is amazing.
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September 2023 by ST A
Tried changing locations to pickup my medication, but it was a terrible decision. After 6 hours that my doctor sent the prescription the medication was still not ready, only knowing that after 30 minutes in line. Reading all the other reviews it seems like I’m not the only one with a terrible experience. There are plenty of other places where you can find your medication and the staff are super nice and knowledgeable.
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September 2023 by Molly Lashier
I walked in 30 minutes before close. Waited in line for 10. Was told my script had not arrived from Dr office and they close soon so call them and send to another pharmacy. My clinic said stay put we will call it in there’s still 15 minutes. Closed their gate 10 minutes before close. Not kind, helpful, or sympathetic to someone obviously needing medicine for an illness and not just trying to keep them from leaving work early.
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September 2023 by Kathryn Salontai
My biggest issue is that whenever I call the local number and ask to speak with pharmacy staff, I end up talking to someone outside of Alaska... which doesn't make sense to me in general, and its very frustrating because 99% of the questions I have are related to local medication regulations. Also, the recording asks you to stay on the line to do a survey, but the call disconnects as soon as the store hangs up. Overall, this store is quite pleasant to work with, for myself and the patients we have who use them.
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August 2023 by Greg Fahl
They aren’t open when they say they are. My wife went to get a prescription tonight before 7 pm when they said they were open until 7pm. They were closed. Looks like others have this issue too. This is a patient safety issue.
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July 2023 by Josh Pickle
I’ve attempted to pickup two separate prescriptions after notification they were ready and twice the pharmacy has been closed in the middle of the day on separate occasions (this was outside their lunch closure). I would hate to think someone with limited mobility would have to make multiple trips to this pharmacy because of its unreliable hours of operation. I would recommend looking for another pharmacy.
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July 2023 by a lad
I came here to get some passport pictures taken. No big deal right? Well the photos came out way overexposed and somehow passed through the Walgreens detection system (although I do believe the employee didn’t even check, and simply just said it did). The employee did not care about my concerns of the picture looking washed out, and was pushy about me just accepting the picture he provided. Well when I sent the picture in, I got a letter in the mail 1 1/2 months later from the official US passport agency that my picture was overexposed! So thanks a lot to the pushy Walgreens employee at this store! I went to another Walgreens and they got it right and listened to my concerns. I am so angry with the experience :)
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June 2023 by Fidgets For life
I have monthly meds which they will not auto-fill. L Pharmacy leaves me on the phone for an hour then hangs up on me. Several times in one day. Every month. If I get ahold of anybody a day prior to my med refill and ask them to have it ready the next day when it’s due, they refuse and say I have to call back the next day to request the refill on the day it’s due. Then I have to wait an hour at a time, to be hung up on again several times the next day. They lie and say it’s phone problems… for THREE YEARS??? Then say they are under staffed. Again, for THREE YEARS??? They also lie & say my script never came through even tho I check ahead of time to make sure they received it. Worst customer service ever!!!! This pharmacy sucks.
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May 2023 by Razelle Argueta
Every-time I call pharmacy they never answer, I get placed on hold for half an hour, up to an hour just to get hung up on. My grandparents diabetic medicine is very important, this is unprofessional.
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May 2023 by Tom Dufresne
This store is the worst! I wish I could give it negative stars. Some of their Pharmacy staff are unpleasant. I'm trying to call the store right now and all I get is a busy signal, horrible ?
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April 2023 by Jennifer Huseman
I set myself up for automatic text refill reminders. I get the refill reminder, I text back authorizing the refill. I check the app to see if it's been filled yet -- it's not even in the system. So I try to push the refill through the app. Maybe half the prescriptions get filled. You try calling the pharmacy to to see why the other half haven't been filled and their phone system is either down or you're stuck on an hour long hold -- where they finally pick up and hang up on you. If you aren't wanting to drive down and wait 45 minutes to fill your prescriptions or come back the next day after arriving in person -- this isnt the pharmacy for you. I've been dealing with this for multiple months now, and I'm probably going to be transferring all my prescriptions to a different pharmacy soon.
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April 2023 by Heather Wilson
This pharmacy don’t ever answer hold for 30-40 minutes and it will start ringing again and they just hang up without even saying anything and having to go in and they give you ugly attitude when trying to ask why do they just hang up without saying anything!!
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April 2023 by Becca Hochanadel
Apparently the pharmacists don't have any hands, because they are COMPLETELY INCAPABLE OF ANSWERING A PHONE. Like, just pick it up. It's not hard. My three year old niece can pick up a phone.IVE TRIED 13 TIMES AND NEVER HAD ANYONE ANSWER THE PHONE EVEN AFTER WAITING FOR OVER 8 HOURS ON HOLD and been hung up on probably 5 times within the span of 2 daysSo unprofessional.Hopefully after I complain to corporate they will retrain their pharmacists to learn how phones work.It's completely reckless and dangerous to leave people unable to communicate about their health issues.
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March 2023 by Chauncey Fuller
I have an emotional support dog. I came into the store tonight 3/6/2023. A person working there said you can't bring that dog in here and I was trying to explain to her that I don't have this problem at the other stores. She just wasn't having it so I left.Chauncey Fuller
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January 2023 by Dylan Armstrong
If I could give less than 1 star reviews, I would. They will pick the phone up, and then immediately hang it up, after you’ve been “the next caller in line” for over half an hour.
