-
August 2024 by Analia Salazar
These guys (Dan & Fred) really went far & above in ensuring my household goods were carefully wrapped and packed & that the new house was protected to avoid any possible damage. The efficiency and quality of work they do in packing is unmatched. Dan was very knowledgeable and efficient during the estimate done in person. He was on the dot in the weight estimate too. A TRUE EXPERT! I have made friends with DAN & FRED for life. Forever grateful to have been recommended to World Wide Movers, Inc Alaska for having such great professionals in my team. Always ask for Dan & Fred!! Analia- :)
-
June 2024 by David C
Had my stuff stored here for 6 years and had to pick up my stuff last minute. The staff was accommodating and was able to squeeze me in. I was extremely pleased with the customer service I received.
-
May 2024 by Kent Matte
Awesome service
-
May 2024 by crimsonfalcon07
Can get a POV weighed here for military move. Cost was $12 (as of 2024), and was quick and easy. The lady was very nice, even though I arrived 5 minutes before closing time.
-
November 2023 by Todd stullo
Used them to weigh a vehicle. Very easy, drive in from the south and bring the cash to the front counter. Took 5 minutes for the weigh and re-weigh.
-
August 2023 by Jorge Allen
This is my parenting company, for the outfit I'm working at in Fairbanks. If you do see these reviews truly look into the abuse of discrimination/verbal as well as being physically assaulted by a coworker on August 1st, 2023 by warehouse manager, not the business manager. The people here need too learn how the real world works. It doesn't work around thugs
-
March 2023 by Kornthida Sittithamsakul (Bee)
Big company for moving stuff and good services.
-
August 2022 by Emilly Ketter
I’d give zero stars if I could FOR THE FAIRBANKS BRANCH. Do NOT go to the one in Fairbanks unless you want to be treated like a child. I got my trailer and car weighed. Was told to pay with cash and was then refused to be given a receipt. Went to get a reimbursed through the military for my move about a month later, but was denied because the paper they stamp the weights on was not signed. The lady I was speaking to told me “sorry you got screwed over but there’s nothing I can do for you”, word for word, and refused to sign It because I guess somehow I came in, stole their paperwork and stamped it myself. I was being accused of cheating them even though I came in July 25th and followed instructions from the kinder woman with curly hair helping me that day. Unfortunately that lady doesn’t know how to do her job. The paperwork they give you is supposed to be filled out, signed, and the words “payed” are written in the top left corner. None of that was done for me, which is why I’m being accused of lying because, and I quote “we never would have done that”. BUT THEY DID. The lady I spoke to was EXTREMELY, INCREDIBLY rude. A very unbearable person to speak to. She spoke down to me like I was an idiot. Based on other reviews I’ve seen on google for the Fairbanks branch, I’m surprised she still works there. She is rude to everyone and gives everyone the same sob story. I’ve worked retail for a couple years, I get it. I really do, wanting to lose patience with a customer. However, I went in and was kind and soft spoken and she berated me to the point that I started tearing up and had to leave. There’s more to the story that she said in horrible rude tones that would make this go on and on. Just don’t go here if you don’t want to be screwed over and treated like garbage over a mistake that you didn’t even make.
-
February 2022 by Linda Swarner
Used the Alaskan branch to pack, store and deliver personal household goods beginning in September, 2020 and ending in January, 2022. Boxes intact and nothing found broken as I unpack.
-
December 2021 by Laura Beck
DO NOT USE THIS COMPANY. Absolute worst experience of any move we have ever move. Here is the short version of our experience: We hired World Wide Movers to move us from Oregon back to Alaska in August 2021. First problem, they called two days prior to our scheduled packing date and said they couldn't move us. We were rescheduled for a day later. Then the packers showed up 5 hours late due to not inputting the correct city in their gps. Next, we were quoted a two to three week moving time frame. Six weeks later, we still had not heard from them. Called and was told our belongings were in Anchorage; they didn't say for how long. I had to call back two more times before being given a delivery date. Then we were required to pay 100% charges before they would deliver to our house. (All other moving companies have done 50% before and 50% after delivery.) Items were delivered to our house. None of our furniture items were wrapped or covered. All of our furniture items they transported were damaged. Additionally five boxes of household belongings, including an entire kitchen pack box, two brand new nightstands in flat packs, and a large brand new mirror, were lost by the movers. The only thing World Wide Movers did was to send a cleaning service out to attempt to clean the dark stains out of the sofa and ottoman. The cleaning service advised us that the damage was from water and would not come out of the dry-clean only fabric. Our leather chairs are punctured and scratched. Our wood table and stools have multiple scratches, and our very expensive wood bed has gouges and scratches on the headboard. I spent two days completing and filing claims forms, sending photos and other documentation. They have not contacted us since then. It is now mid-December 2021. I filed a transaction dispute with my Visa company at this point, as I do not believe World Wide Movers will do anything further.
-
December 2021 by Laura B.
DO NOT USE THIS COMPANY. Absolute worst experience of any move we have ever move. Here is the short version of our experience: We hired World Wide Movers to move us from Oregon back to Alaska in August 2021. First problem, they called two days prior to our scheduled packing date and said they couldn't move us. We were rescheduled for a day later. Then the packers showed up 5 hours late due to not inputting the correct city in their gps. Next, we were quoted a two to three week moving time frame. Six weeks later, we still had not heard from them. Called and was told our belongings were in Anchorage; they didn't say for how long. I had to call back two more times before being given a delivery date. Then we were required to pay 100% charges before they would deliver to our house. (All other moving companies have done 50% before and 50% after delivery.) Items were delivered to our house. None of our furniture items were wrapped or covered. All of our furniture items they transported were damaged. Additionally five boxes of household belongings, including an entire kitchen pack box, two brand new nightstands in flat packs, and a large brand new mirror, were lost by the movers. The only thing World Wide Movers did was to send a cleaning service out to attempt to clean the dark stains out of the sofa and ottoman. The cleaning service advised us that the damage was from water and would not come out of the dry-clean only fabric. Our leather chairs are punctured and scratched. Our wood table and stools have multiple scratches, and our very expensive wood bed has gouges and scratches on the headboard. I spent two days completing and filing claims forms, sending photos and other documentation. They have not contacted us since then. It is now mid-December 2021. I filed a transaction dispute with my Visa company at this point, as I do not believe World Wide Movers will do anything further.
-
November 2021 by Jan Jeffries
Professional fast polite
-
June 2021 by Olivia Dempcy
These guys just finished packing our house and they did a phenomenal job! Meticulous care was taken throughout the entire process. Thank you!!
-
February 2021 by Jeremy Tylock
Good place
-
December 2020 by Kodiak Mud Hen
I came to use their scales.
Very fast and friendly. She gave me the information that I needed. She also saved me a couple of bucks if I paid for my empty and full weight at the same time.
Great customer service.