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February 2024 by Ted Wittenberger
45000 mile service.
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February 2024 by Gretchen Cusack
I’ve been to A&A The Shop for over a decade; they care for my Subarus cradle to grave and consistently tolerate me and provide great customer service, value and technical competence. This company knows how to delight its customers and keeps me on the road in a smooth ride. Thank you A&A The Shop!
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February 2024 by Isaac Shepard
Thanks again. Friendly and helpful service. New what to do right away..Services: Steering & suspension repair
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February 2024 by Audrey Harrop
Great honest hometown service!
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January 2024 by Parker Martyn
Plus: The staff is friendly. They provided an estimate over the phone when I made my appointment and the repair was what they quoted.Minus: I brought my 04 Tacoma in because of an antifreeze leak near the thermostat. They replaced the thermostat, but said the leak might also be from the water pump but they were unsure. They could have tested the thermostat to see if it was failing, but they didn’t and I guess they just tossed it in the garbage. That would have answered at least one question, that the cause of the leak was or wasn’t the thermostat. Now, whenever I drive the truck I have to check to see if the water pump is leaking, at least until I can prove it is/is not leaking. In short, when I drove away I wasn’t sure if they diagnosed and fixed the problem correctly.
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January 2024 by barry Jeffries
Brought a vehicle in with a hatch latch issue. Technician resolved that thank you. Oil change was very reasonable. Thank you. Was reported that the rear brake pads were completely gone but could be fixed for nearly $600. Got home. The rear pads were in great shape. So were the fronts. no brake issue whatsoever
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January 2024 by Mathew Wendell
Great Customer Service!
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January 2024 by David Peluso
Great shop to get service completed at. They actually listen to the customer which is a rare thing nowadays. As a mechanic myself I would highly recommend this shop. Great experience! Thanks guys!!!!
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January 2024 by Nanette Lundell
Excellent, thorough and quick service. I'm coming back!
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November 2023 by WC
Used A&A team to conduct overall vehicle inspection before selling my truck. Very thorough! Additionally, I was able to witness the customer interaction over the phone and in person with multiple customers as I waited for my vehicle. Super professional and attentive to customer concerns. Would really like to see this rub off on other shops. Thanks all and a special shout out to Aaron for the great interface!Service: Vehicle Inspection
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October 2023 by Sabra Lamb
Service is always outstanding, and the appointment timing was great. They are one of the few business that will let you schedule a tire changeover appointment well ahead of time, and that keeps me coming back year after year.
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September 2023 by Kirk Sherwood
Aaron and Zack did a great job getting our 2008 4runner fuel pump fixed and identifying and rectifying several other problems that had crept in with hard winter use in Alaska. Their A&A shop in Eagle River is very convenient for us and all of our 3 Toyota vehicles will be going there in the future. Zack is a highly trained and talented professional. We are very happy customers. Thanks guys!Services: Transmission
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September 2023 by Ronni Sulllivan
This is the best Subaru repair shop I've ever worked with, and I've been driving Subarus for 46 years. They are friendly, professional and reasonably priced. The mechanics are skilled and really know their stuff. Don't take your Subaru any place else.
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September 2023 by Nick Burke
Reasonably quick to get an appt, friendly. That's where the positive ends. Went for a transmission issue diagnosis; not only was their fix (a new oil pressure sensor) ineffective but they also tried selling me on replacing unrelated parts, at a 200% markup over ordering from the dealer! What's worse is these parts weren't defective to begin with! If you're gullible and hate money, take your car here.
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September 2023 by Carol Gershel
Wonderful service as we have come to expect, and always receive at A&A. Attention to detail and honest and fair pricing for repairs and service. We have been Subaru owners since 1979.Services: Steering & suspension repair
