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November 2024 by Todd Green
The entire staff was super nice and welcoming, greeted me as soon as I open the door. They were able to help get new service established with getting everything off my old phone and on to my new phone. They made sure I got the plan that would work for me.
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October 2024 by L.E.L.A
I got a new phone and the costumer service was phenomenal. The worker Julie there was very helpful and made the process super smooth. Thank you for being so awesome!
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October 2024 by Taylor Wolfbrandt
Excellent customer service
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October 2024 by Jyasia Batts
I enjoyed my experience going into Eagle rivers AT&T for my first phone plan. Being autistic and black I felt welcome and understood. I would like to thank the worker Julie for making my visit worthwhile.
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September 2024 by John wayne
Not bad at all was completely empty and got helped fast, and other than that, they seemed nice and helpful ?
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September 2024 by Petra Hils
Cody at the Dimond Mall in Anchorage was awesome and went above and beyond to help me with my phone questions.
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September 2024 by Wella Marie
After being long-time Verizon customers, my family and I experienced a significant decline in service quality. Based on recommendations from friends who had faced similar issues, we decided to switch to AT&T.
From the start, our experience was exceptional. Ronnie, the representative we worked with, was incredibly knowledgeable, professional, and helpful. He listened attentively to our needs, provided clear options, and helped us find the most suitable plan for our family.
The transition was seamless, and AT&T's service in Alaska has been fantastic. We're so glad we made the switch and grateful for Ronnie's excellent assistance.
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June 2024 by Zoelea Vey
The store was incredibly busy but I felt welcomed right away. Ronnie was the BEST! He was very knowledgeable and funny! He helped me work through some issues and questions I had about my cell phone and I ended up buying a new iPhone 15 pro!
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April 2024 by Sara Ford
Terrible customer service
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April 2024 by Cindy Lee
Julie was the rep at the Eagle River Alaska location and she was SO knowledgeable!!! She was working like magic and explaining everything so that we could understand and she answered all of our questions (we asked a lot of questions) flawlessly!
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March 2024 by Alison Knipfer
The service from Ronnie was prompt, friendly, knowledgeable, efficient, and thorough. I am a new AT&T customer, so I was very pleasantly surprised at how great the experience was and how nice it was to have chairs to sit in while conducting business there at the Eagle River store. Thank you so much!
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March 2024 by David Eagle
Jimmy W is doing a good job at customer service. Please recognize that and maybe give him a raise
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January 2024 by Kami
Customer Service very efficient and very friendly.
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January 2024 by Cathy King
The gentleman that helped me had a high-level of customer service. A positive attitude and was able to assist me in setting up the best possible situation for me and my family with our phone service
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January 2024 by Fantcurve0
Had to wait about 35 mintues and once they final helped us. They were in such a rush to move on to the next person. We only had about 2 minutes with the person. And they didn't resolve the problem and gave us a silly answer on why it "might" not work. I recommend going to the store in Anchorage, this one isn't good
