10AM - 6PM
495 Harold Bentley Avenue, Fairbanks
Banks
“Cory Green was extremely helpful yesterday. He corrected some incorrect information I had received over the phone, and helped me cancel my CD and start a new one. I am very impressed with both his competence and his professionalism.”
9AM - 5:30PM
1292 Sadler Way Ste 110, Fairbanks
Banks
“Spoke with an insurance broker name Michelle, She was great got me the best price ever. In a very short period of time I'm very happy. Would recommend her To everybody. You will not be disappointed. PS thank you Michelle.”
“Geist Road Branch has some awesome folks. They are very helpful and very professional. Marcia, Greta and Tammy can help you with anything you may need. They are knowledgeable and very patience when helping. Enjoy seeing them whenever I need to go into the branch.”
“They post on the dashboard in the app when scammed are pretending to be them. I left my last bank when I realized it was hacked and scammed would call every other month.”
“Denali Bank is my favorite Bank in town. They have always treated me good. I have never had much of a wait while doing a transaction inside. All the employees I have had interaction with were friendly and helped me out with what I needed. I highly recommend them for a local bank.”
“We are traveling, and I needed a notary. Called the bank and they said to come in. Great service and no change. The lady doing the notary was very pleasant and very helpful. I would recommend this bank to everyone.
Thanks for your friendly service.”
“(Translated by Google) The people who work here are very friendly, a very good experience in this place, being my first time here.(Original)Las personas que trabajan aquí son muy amables, una muy buena experiencia en este lugar, siendo mi primera vez aqui.”
9:30AM - 5:30PM
975 Van Horn Road, Fairbanks
Banks
“The folks that operate this branch are second to none when it comes to helpfulness, and customer service. I have been a customer of this bank for a long time and plan to be for life.”
“People here are very friendly and the wait time is much shorter than the other branch. I love banking with them. It is simple. As they say simplicity is the ultimate sophistication. Thanks again!”
10AM - 6PM
1300 Washington Dr, Fairbanks
Banks
“I had an excellent experience at First National Bank Alaska – Golden Valley (1300 Washington Dr, Fairbanks, AK). From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping customers.
A special thank you to Majumy, who went above and beyond to make the entire process smooth and stress-free. Their patience, knowledge, and willingness to take the time to explain everything clearly really stood out. It’s not often you come across someone who is both highly efficient and truly personable, and Majumy made a lasting impression.
The branch itself is well-organized, and the team works seamlessly to ensure everything is handled quickly without sacrificing quality service. I felt respected, informed, and confident in every step of my visit.
I highly recommend this location to anyone in the Fairbanks area looking for dependable banking and outstanding customer service. Big thanks again to Majumy for making it such a positive experience!”
10AM - 6PM
430 Merhar Avenue, Fairbanks
Banks
“Every time I come here the bank tellers are so incredibly warm and kind, it has me leaving with a smile on my face. Good customer service is in limited supply these days but this Wells Fargo seems to have a bank vault full of it, 10/10!”
“Good bank. However the University location is not IN Fred Meyers; it's on the NE corner in the same parking lot. The bank inside Fred Meyers is Alaska USA FCU. The mortgage lending team downtown is top notch.”
“Helpful staff, convenient with many locations and a user friendly site/mobile app. Questions are typically answered and issues resolved, been banking with them since 2017. GCU seems relatively customer focused, though even with a near 800 credit score I've had a hard time with credit card approvals and loan approvals and typically go through other lenders. The front ATM has been out of service when I typically need it too, hoping this isn't happening often though.”
9AM - 6PM
33 College Road, Fairbanks
Banks
“Good branch. Only issue I ran into was that they can be stingy about the condition of the coins you deposit. They may not accept coins that are scratched or discoloured. Otherwise, no problems.”
“I want to sincerely thank Melinda for her outstanding customer service. She helped me open my new account and made the entire process smooth and enjoyable. She was friendly, professional, patient, and genuinely cared about making sure I understood everything. She went above and beyond to help me, and I truly appreciate her kindness. Wells Fargo is lucky to have someone like Melinda on their team. Thank you again Melinda-Mehmet”
10AM - 6PM
541 10th Avenue, Fairbanks
Banks
“Have been banking at MAC FCU for over a decade and have never had a negative experience. The brick-and-mortar staff is friendly and professional. And their Call Center staff are so personable and highly skilled, they've saved me from having to into Fairbanks numerous times, handling my banking needs by phone, which is much appreciated!”
“Amazing! Bankers are friendly helpful and knowledgeable. It is handicap accessible which is amazing too! Room parking lot, no wait time quicke friendly service is always a plus. Online banking options too. Only thing I don’t like their phone banking number doesn’t answer. Overall great bank!”
“Working with the loan department at Spirit of Alaska Gillam branch has been beyond fantastic. They are all very knowledgeable and helpful with any questions I had. Most recently I worked with Rachel who went above and beyond to help me with my car loan. Thanks, 100% recommend to anyone.
Also i just wanted to add that the helpfulness and actual customer service of this branch is excellent. They even took initiative and followed up and i rarely experience this high level. Thsnks Gillam branch. Once again shout out to Rachel.”