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September 2022 by John Sullivan
We had our driveshaft U-joints burst 240 miles from Fairbanks leaving us stranded between Chicken and Tok shortly after arriving into Alaska from the Yukon. There isn't a towing center with large enough equipment in Tok nor a qualified service center to make the repairs of this kind on our Class A DP. After contacting Ben's through our Roadside Assistance Program it was arranged to have Ben's come out with their Landoll to bring us to Fairbanks on this special flatbed. Kevin, the office contact, gave us precise information as to who and when the truck would arrive as we were 42 miles outside of any cellphone coverage once we returned to our motor-home to wait.Dave the truck driver / equipment operator arrived on schedule and immediately set out loading us up. Dave is a first class operator and person. Once we arrived in Fairbanks, around midnight, our Rig was set off gingerly and Dave made sure everything he could do for us was done. If you need professionals, we highly recommend Kevin & Dave at Ben's.Service: Special vehicle towing
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September 2020 by FA1LSAF3 STRAY
My name is Derek White, after a frustrating series of events Kevin really helped to flip my day around.I had to stay overnight in my camper, after being laid-off and heading back to fairbanks. Insurance was very little help, my battery died, and my generator stopped working. Kinda dead in the water, until the Alaskan spirit helped me to improvise, get my phone charged, and get a tow truck on the way.Kevin had told me that he could have been there yesterday, no fault of his own. Just some miscommunication with insurance and a 3rd party provider. Overall Kevin really made a bad experience a good one. After a good conversation talking on the way back to my home. I wasn’t even irritated about the situation and really kind of glad it happened, the issue was bound to happen down the road. It gave me some time to meditate about life, and appreciate the little things like having a propane heater when you don’t have a generator to power the electric one.Feel free to use this as a testimonial, if I ever have another rv issue, need a cabin or conex moved, Ben’s towing is getting my business here forward. I’ve used other less experienced companies for moving stuff, and I got a less than average experience. Lifetime customer here, thanks a lot Kevin and Ben’s towing.
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September 2020 by Ted Morphis
My RV quit working in the middle of the roadway. Ben’s towing arrived and within 15 minutes the RV was on the trailer. Awsome, USE this company every time you need a tow!!
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September 2020 by AlaskA Trucker
They came very swiftly, an got the job done quickly.(Sopose to be a 5 star the first time.)
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September 2020 by Topherak
Fast and professional help all hours of the day.
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September 2020 by chris jones
Fast friendly and skilled
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September 2020 by Bill Johnson
Quick excellent service
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September 2019 by John
I had my RV travel trailer fail catastrophically near Beaver Creek, Yukon Territory. Kevin with Ben's Towing helped take care of everything. Got me and the trailer picked up, across the border, and set up with an awesome shop in Fairbanks for repairs. I couldn't be happier with the stellar customer service I received. Considering the distance, the heavy haul service, and it being the middle of the night the price wasn't outrageous (it wasn't cheap either, but it seemed fair). Can't thank the driver Kevin enough for his help getting me back on the road!I would definitely recommend Ben's Towing for RV'ers and truckers needing a heavy haul.
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September 2019 by Alaska Riverside
Honest company. Could have made an expensive tow from me but he guided me to help over the phone. Thank you for today. Im blessed to have called you first. God bless you back.
