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March 2024 by Eugene Frisby
Great place to fix to correct .and wait about 3 month but worth it to correct back as old truck as before thank you so much ..one of them gold use text great as well.that reasons I gave you 5 star
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March 2024 by csredman
Great experienceThank you CHAZ
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February 2024 by Kelsea Boylan
Excellent service, great communication throughout the process, and they detail your car before giving it back. If anyone ever hit and runs my car again this is where you’ll find me. Best part of the whole ordeal.
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January 2024 by Leo Valdrow
Always have been satisfied with their work.
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January 2024 by Jacob Gustafson
Disappointed because working with this body shop started smooth brought 2 vehicles in over the summer one of the vehicles that was painted has paint peeling off of the bumper less than a year after repairs were made was not really a big deal to me as it was a older vehicle. Currently have one in there now that has been waiting for parts for almost a whole year today. I kinda understand with parts shortages but the updates are slow and no real timeline for completion. Now I’m bringing another vehicle to be repaired was told needed an appointment set it up for tomorrow great not a problem. well I’m busy tomorrow and asked if I could leave over night for the estimate to be completed figured not a big deal and could come pick up after the estimate figured would make their timeline more flexible to get to it when they can. Took it to another body shop they took it in all is good. In conclusion if your to busy to take on work or dont want the work let me know? I would have taken the other one some where else to had I knew it was going to take this long for that one to be repaired. I will take the 3 I have waiting for body work some where else I guess. Thanks
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December 2023 by Teresa Padgett
They did a great job for my 2023 Subaru.
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November 2023 by jeffreywillard mann
My old car looks brand new!! Chaz did excellent body work to rejuvenate my 2011 Subaru. Not only did the team do excellent and prompt exterior body work, the team led by Mr. Martinez went above and beyond expectations by deep cleaning the interior. If I need auto body repairs in the future, Chaz Lmtd. In Fairbanks will be my first choice.Services: Painting
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November 2023 by samuel doroshenko
Wife took in a vehicle I accidentally damaged in my yard and they did a phenomenal paint match but the front bumper on the damaged side is all bowed out. I don't think it will be a big deal fixing it myself but that is no way for a so called professional company to release a fixed vehicle. I should give them 0 stars but an extra star goes for a good paint match.
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October 2023 by Jamie Acosta
Chaz was great, and Kelsey was so fantastic at helping me get my work done! They were able to get me in a few days early and got my car back to me way faster than expected with no problems! She kept me updated through the process, my doors look brand new, and the car was clean when I got it back! I won't be going anywhere else.
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September 2023 by Mason Evans
My truck was in a collision late spring, by Late July Chaz received parts. I dropped my truck off to have the work done. Mind you the truck was perfectly drivable. After 14 days the truck was still outside the building, outside the fence even. When I called to ask about a status update I was told an employee tragedy happened and my truck was first on the rack. Another week goes by. I call again, I'm told they fell behind but assured me my truck is for sure next this time. Another week goes by, this time they reach out to me to tell me they had to order another part but my truck was in the shop and being worked on. I drive by yet another week later and my truck hasn't moved. I called, asked why and was told the same story and same run around. I told them I wanted my truck back an was done dealing with them. They told me no. After telling me no they continued to ignore further calls and not respond to any of the texts from their text line either. I called state farm and informed them of the problem, they said the truck was my property and I could go get it and swap companies. I told Chaz I was going to do this. They told me I was not and that someone needed to pay for the parts...that apparently they have but just haven't installed? I laughed and simply hung up. I then Called the Fairbanks police department to figure out what my recourse is. Shortly after talking with FPD I received a text, not a call, a one sentence text that said "alrighty, I will get it outside and call state farm."Chaz has done quite a bit of work for me in the past, I'm a born and raised Fairbanks resident and business owner. My truck was held ransom for over a month and had to get police involved to get it back. Chaz never touched the truck and did nothing but waste the last month of my summer. Use them at your own risk. I never will again. I called and asked multiple times why couldn't I just drive my truck and bring it to them when they were ready? I was told over and over again that I couldn't because it was currently being worked on or going in the shop that day. I was blatantly lied to then treated like child when I questioned it. So if your getting the same run around, know that you can absolutely go grab your property and leave them with all those "parts" they supposedly already have and paid for. I would rather wait another year for parts and drive my truck around all smashed up then ever use chaz again.
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August 2023 by Victor Lopez
The staff (Francisco )was amazing, I was kept in the loop of what was going on with my vehicle. It did take a bit of time, due to parts and shipping to AK, which is understandable. To top it off when I got my car back it was cleaned in and out. My truck looked brand spanking new. I am very pleased with the service.Service: Painting
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July 2023 by holly krieg
Chaz Limited has been amazing! I knew I was in good hands right off the bat. My car was hit pretty good in a parking lot (hit and run), and I was SO stressed out. I think I spoke with Francisco the most throughout the process, and between him and the other awesome front end staff they turned my stressful situation into an easy process. They communicated with me the entire time. They let me know that they were going through some tech staff changes and that they may experience some delays (typical events that come with owning any business). They STILL got it done super fast! I’d highly recommend these folks and I’ll definitely come back if I ever have future issues. Also, when I got my 4Runner back it was SUPER clean. I don’t think it was even this clean when I bought it from Kendall Toyota lol. I’m BEYOND happy that I chose them!
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June 2023 by Iriana Peña
They updated me on the process of fixing my vehicle throughout the whole time, and were very nice and helpful!Services: Painting
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May 2023 by Adelbert Christensen
Great to work with and trust Chaz service providers to repair like new our 2018 Subaru outback after a moose hit usServices: Body & Trim
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May 2023 by Hritik Nayee
Dropped my car off and it took about 2-1/2 weeks to get done and had a few trubbles with finders not lined up during pick up and paint scratched right after being painted but BUT I did call and let them no I wasn’t satisfied and they did fix the issues again but still iffy about going back to themService: Body & Trim
