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January 2024 by dan Mulford
Military AVOID THIS PLACE! They kept our car for a month and wouldn't return our calls. Their hours are the same as a normal work day so if you work you will not be able to get there unless you leave work. We had to finally call USAA to get a return call. They quoted $2.7k initially, then changed the quote to over $11k after we had USAA contact them on our behalf. It took them over a month to decide to look at our car. Of course this totalled the car, and then they released it without our approval to a local wrecking yard. Then they resorted to lieing to USAA saying we verbally released the car when we never had. Horrific customer service who seem to hate military even though most of their business comes from military. They are nice to your face but liars and cheats. If you decide to go here, you've been warned.
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September 2023 by Destiny Todd
Have had issues after issue since taking it here not to mention my car was given back to me with multiple new scratches when I pointed them out Russell told me it was a used car. I have multiple pictures from before it was taken in. They replaced my windshield and it has been whistling ever since due to large gaps at the top where it is not sealed. My alignment has been off even though they told me they got it aligned. When I asked for alignment paperwork they could not produce it. If you are looking for a repair shot I do not recommend taking it here. After months of dealing with this I am taking it to the Toyota dealership to have it gone through properly.Services: Steering & suspension repair
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August 2023 by Emanuel Ramirez
Completely ruined my 2013 VW golf. Oil is coming out of my cylinder head cover, plus refrigerant and oil out of A/C lines. DO NOT GO HERE FOR MAJOR REPAIRS. Took them 7 months to ship parts with cheapest shipping option THEY PICKED plus 2 months for labor.
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August 2023 by Paul Douglas
We went in with an older vehicle (78 Suburban) that was in a minor accident.We were politely told they couldn't do the work. Frame was slightly bent and their frame straightening machine would not handle it. First time we were told why a shop couldn't do it rather than the excuses of "I'm booked this month, try next month".He referred us to Joe Lee who had a larger frame machine.5 stars for polite and courtesy!
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March 2023 by Curtis Noble
Gave me an estimate on the damage to fix my ride
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February 2023 by Melinda Shore
I took in a 2022 Silverado that had been smacked by another car. The work was absolutely beautiful - it looks better than it did when I drove it off the dealer lot - and they even detailed the interior. My one concern was that the estimate was off by quite a bit, but the work itself was outstanding and I would definitely go back.Service: Body & Trim
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November 2022 by Zach Yates
College Collision just installed a new windshield into my pickup. They even changed the wiper blade. Top notch service. Thanks!
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September 2021 by Melanie Herchenhan
Excellent service , quick and made it a wonderful experience
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June 2021 by Stephen Wood
They did a great job but totally missed the door handle. Although it was ordered and it only took 20 minutes to put on. It's not what you expect from a preferred shop.
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March 2021 by Made By Marty
STAY AWAY FROM THEM!!!!!!! Had my car for A little over 3 months To the point in which insurance Would not pay for a rental car anymore. Kept increasing the repair cost throughout the whole repair without reporting it to my insurance Very poor at keeping in contact and giving updates claim they were being helpful by giving us a loaner car. That Was a 40 year old car That would not start 2 days after we got it home We called them about it and they said they would send someone out but they did not I ended up having to repair the car myself to be able to drive it back to their shop. Just all around poor service and would not recommend to my enemy. Top it all off I took the car to get inspected by It's respected dealership and it was missing about your screws in clips and components.
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March 2021 by Jessica Bailey
THEY STILL HAVE MY CAR AND IS WAITING FOR MORE PARTS TO COME IN. IT IS STILL OK N THE EFFING ASSEMBLY LINE AFTER ALMOST A MONTH!! WAS SUPPOSED TO BE READY TODAY AND STILL ISN'T. I can't put 0 stars. They have had my car for almost a month now. They forgot to call me to tell me that they had to order more parts because there was more damage then they thought. No phone call, nothing. They even forgot to send my pictures into my insurance company. This is the last time I will be going there. I do not do well with not knowing what is happening with my car. And the front desk couldn't answer any of my questions. It was all the person working on my car.
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June 2020 by Eric Peluk Monje
I seriously cannot begin to explain how amaaaazing they are here Joe specially man... my wife is beyond satisfied & I’m happier than I could of imagined with the final product, front & back bumpers fully replaced in 1 day too.. just wow that you guys &&&& they give it their little touch & detail the car inside out & not many shops do that..??? #superhappycustomer
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February 2020 by David C Hobson
Very friendly and thoroughly pleasant to deal with. The quality of their work is excellent!
