-
September 2023 by Sky Engler
I have been sitting outside sense 10 am when they said it would be open it is now after 11 am and there is no one in the store.
-
March 2023 by Matt Duven
Nichole is an amazing employee, I ran into an issue having mint mobile and needing service up during work here in fairbanks for the next month. She got me set up and was very knowledgeable super friendly and killer customer service.
-
January 2022 by John Shroyer
This was by far the worst experience I have ever had doing business with a HUGE Company. The salesman wouldn’t let me see the phone in the box until I paid for it. He said it was what I asked for not to worry he knew what he was doing. He then messed up with my leasing company and porting my number over from another service. In my presence he sold a case to a Chaplain Assist from the Army. He told the soldier the wrong product was in the box. It was obvious he had no clue of his products or was just exploiting an active service member and a Combat Vet. I have been back twice now and he will not put me in touch with the manager to get this issue resolved. Thank goodness that life has taught me to protect my self by recording conversations do to me having 3 TBIs. Before warned do not deal with the male employee. I heard good things about the manager. We will see. But the young man told the soldier and myself he was dating the manager. Fingers crossed this doesn’t become something it doesn’t need to be.
-
October 2021 by Miley Silas
Best customer service ever . Helped me with a new phone and I love it .
-
September 2021 by Reva Monroe
The sales guy is a little different but a pleasure to work with. I was not excited about the price of my new phone but he was right. I love it.
-
July 2021 by Jessica Douglas
When I stop into a retail sales location to pay my bill during buisness hours- I would appreciate the store actually being open during business hours. I don't want to wait outside for your 1 and only employee to take their lunch break. That's some bull!
-
July 2021 by Fred Hancock (Frito)
Very kind courteous know their equipment good deals
-
April 2021 by AlaskanChicka907
The workers here are great and very helpful. They answered all my questions and helped me out when I was switching over.
-
April 2021 by Theresa L.
We were going to come in and see about changing service but after reading the reviews Tiffany scares the hell out of me! Can't stand spoiled adults acting like 2 year olds, so thank you very much for the feed back!
-
March 2021 by Aaron Ludwig
Cricket wireless customer service people are beyond compare, they will help you when you're going through difficult times as well! It's just about the same as having counselors they will listen and share their own personal stories as well if you are a genuine individual, I truly appreciate the employees at cricket wireless and their rates are very nice as well :-)
-
February 2021 by Dwight Lane
Absolutely the best phone service that I have seen. Got my new Samsung A11 free! Love this phone, the ladies at the,counter are friendly, knowledgeable, have multiple choices for phones and service. Can't say enough good things about them. Ty cricket!
-
September 2020 by Jenna Quattlebaum
I went in 2 days ago the person there was Nicole. So quickly I just moved here fromWa. She was absolutely amazing! I almost fell over from pain and she helped point me in The right direction of places. After as I'm sitting in the hospital she calls to cheak on me. Thank You Nicole very much for your kindness.
-
August 2020 by Bobbie Ann Hunter
I like the ad choice!!!! That is awesome. But the service is compromised although $60 per month unlimited internet, text, and talk is awesome. It doesn't even slow down it's fast internet.
-
February 2020 by Madeline Patterson-O'Dell
Great value. Helpful people.
-
February 2020 by Isaac Shoults
These guys have excellent customer service and I'm happy that they have a local office. Thank you Mr Michael and special kudos Miss Shara as she paid great attention to detail while applying the screen protector. I have enjoyed my years of business with Cricket.
