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July 2025 by Josh Clark
Super knowledgeable and friendly staff.
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July 2025 by Nicole Adams
Unreal dealership!
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June 2025 by De Bruyn Joubert
Whether you need a generator for residential backup power or industrial applications, they've got you covered. Great service, reliable equipment, and they understand Alaska's unique power needs
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June 2025 by Ponickly Quist
The ESI sales and service team are world-class. Quality work and great communication.
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May 2025 by Larry / Beth Rowden
This place is great if you are planning to go off grid, they will hook you up with all you need
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November 2023 by Bob Whittier
I want to thank you for brainstorming my pin top link issue on my 23s.. One does see that level of customer service nowadays. Very much appreciated... great crew!Bob- let the snow fly!
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October 2023 by Larry Hestilow
Milo at ESI was great to deal with. There were a couple of set backs due to the time of year and he was open about them every step of the way. He kept in constant communication and answered every question I had. He even got me a better deal on financing than I got on my own when I was ready to purchase my new tractor. Milo and ESI were also the only dealer in town that called me back when I started shopping around. 5 stars. I would recommend ESI to anyone looking to get into a new piece of equipment.
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September 2023 by Cj vonImhof
ESI staff are very professional, great customer service here.I highly recommend this company !CJ von Imhof
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September 2023 by Peter Baker
I've bought a tractor and a couple attachments from ESI. Happy with all of it. The people are always friendly and easy to work with. The only feedback I would offer (and why I didn't give you a 5) is that your communication isn't the greatest. Maybe you're overworked and understaffed like everyone else but I generally have to call 2-3 times to find out what's going on with my order or service or whatever is going on. You probably have 100's of pieces of equipment you're ordering or servicing at any given time, but for the customer, it's our only one and we kinda need it, ya know? Maybe just once a week or so, give the customer a call with an update so we know what's going on. :)
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August 2023 by Crystal Campbell
Milo is awesome. Friendly, professional and helpful. And I love my tractor.
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March 2023 by Zach Yates
New building. Helpful staff
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March 2023 by Tracy Bel
I was excited to get a new tractor, but very disappointed in the only kubota dealer in Alaska. I requested a quote and was encouraged to lock in a price with a deposit. I used my credit card to do so. Salesman said it would be 3-4 weeks to build. OK I said even though it was on sale with dealer incentives and discounts at a $3000 premium to the price of other dealers in the states. I thought OK, it is expensive but let's try to buy local, it was supposedly in stock in state, and I had need for a tractor now. A week later the salesman Mike in Anchorage calls and said "management decided they are not making enough money" and that they were raising the price another $2000 on top of an already hefty markup over manufactures suggested retail. I thought that was very unscrupulous practice and verbally reluctantly agreed to the additional premium. ....4 weeks later, another call, Mike stating it was that it was not being built when promised and they wanted another 2-3 weeks on top of the 4 weeks I'd already waited, because of "technical problems." by this time I was souring on Equipment Source of Alaska. I requested a refund of my deposit, which they allowed but charged 3 % of both the deposit and the refund amount. Plus an additional random charge. Kubota, your Sole Alaska dealer is not representing you well. Dealer is unscrupulous, tardy and poorly managed. I imagine dealer support would equal presale support only worse. I would not recommend to a friend.
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March 2023 by Mark Haller
Worst customer service I've ever experienced. I have purchased several gen sets from equipment source and every single one has had warranty related issues with radiators, missing seals, alternators. Their warranty service is absolutely worthless. I've had to pay out of pocket thousands of dollars to fix machines that are less than one year old. I would not recommend equipment source to my friends or family. If you're looking for a diesel gen set contact Alaska Diesel Electric.
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March 2022 by Adam Boyer
My tractor has been at the shop for repairs for over 6 months now. Sales was great . Service dept not so great ?
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March 2022 by Timothy Biggane
Parts in stock
