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September 2021 by H James
Kayla is one of the best loan officers I have ever met. She was helpful, personable, and patient through our home buying journey.
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February 2021 by Hank Evans
Kayla is one of the best loan officers I have ever met. She was helpful, personable, and patient through our home buying journey.
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April 2018 by VS V.
I used to joke (beats getting angry) that someone put something in the walls during construction that makes the staff here paranoid, unfriendly, and unhelpful. This has been the case since it was first built and continues today, though now that the main branch has relocated to this branch there might yet be hope. I have a mortgage, business, and two personal accounts with FNBA (and also accounts with S of A and Mt McKinley - both FABULOUS!!), FICO 820, and plenty of liquid assets. When I bank at the Golden Valley branch, I am treated with respect and good humor (as all customers should be). This branch? I'm refused services that I'm legally entitled to obtain, held up before cashing even a small check to see if it is good as though I might be a forger, and subjected to whatever whim the manager du jour might construct. This inexcusable behavior has gone on for years.
