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November 2023 by 1awesome HoLLy
Went Black Friday shopping. Got a couple things on sale. Manager did not offer to use my $5 credit that was on file with my loyalty account. I can understand not using it on a Black Friday sale, but then my daughter bought 1 item that wasn't on sale right after me and also used my loyalty number. They didn't offer to apply to that purchase, either. While we appreciate the shopping experience and service, I would've given 5 stars if you would've let me use the credits I earned.
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October 2023 by Cheyenne Canales
Love the manager she is always so nice and helpful. She's one of the main reasons I enjoy the bentley mall so much
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January 2023 by Jayme F.
On vacation and stopped in as we don't have a hot topic close to home. The employees were super friendly and made the experience.
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January 2023 by Mika Mack
Favorite place to find that one of a kind something in the anime or movie genreFun staff, really good sales during Holidays
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January 2023 by Khloe H.
EW JUST EW, this store is very uninclusive with their sizing and variability with clothing. The jewelry is cheap, the staff is SO annoying, their merchandise is either all cringy anime trash or its out of stock. This is highly opiniated of me, but I honestly believe this store, the employees, and the merchandise is genuinely bad. And to top it off the music always su cks.
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May 2022 by Estrada Marii
Me amd the fam went over the weeknd and the ppl working here were friendly and chill. I did buy an item that ended up being broken but when i noticed went back and they had no issues w.switching it for me. Wish there was more selection but other than that its good.
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May 2022 by Chancellor Lee
The workers here are always so nice and helpful
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January 2022 by Washington Stadunks
Staff is always friendly. The young man is knowledgeable and always reminds me to use hot cash coupons towards purchases. Nice ideas for hard to find gifts. I Love that they carry Disney Marvel and more. My daughter loves the character backpacks. Nice collection of pins, cups, clothing socks in your favorite character and many more. Staff treats you with respect and are so helpful.
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November 2021 by Roorup
The staff was very nice.
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September 2021 by Cheyenne Abu Dari
I had great experience with each staff. They all had great customer service and were extremely helpful. I always love the environment and vibes put off.
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August 2021 by Fallen Angel
I love this store so much the staff is super friendly and I always feel welcomed also there clothes are really good quality
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April 2021 by Joanna Hinkey
Most of the staff is very friendly and they usually have a good variety of sizes in gauged ear jewelry (the only purpose I go there). However... I hadn't sized up in a long time and needed help figuring out what my next size up was going to be, so an employee measured my jewelry and told me "this is your next size" and chose some tapers and plugs for me. Turns out that was NOT the correct size and I was not allowed to return them when I went back because of their no return policy on jewelry. Even though it was their mistake. :/
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October 2020 by Cheyenne Lofstrom
I had great experience with each staff. They all had great customer service and were extremely helpful. I always love the environment and vibes put off.
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July 2020 by sonny rae
Only getting 1 star because I don't have the option of putting 0 stars. It was bad. And now I won't be going back to this place.
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October 2019 by John Harkins
Great store with great pricing !
