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March 2024 by william haight
Metropolitan Garage is a absolute friendly, professional and pleasure to work with for any vehicle need. They listen and they fairly give solid advice. My vehicle was seen easily and the repair was straightforward and quick turnaround to get the vehicle back. I am always pleased with the service and friendly helpful staff. Ive seen them for many years with my Toyota Camry and now my Subaru Forester. They specialize in repairing these and are very knowledgeable and helpful. I highly recommend them to anyone with car repairs and tune ups needed. We are fortunate to have this team in Alaska!
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December 2023 by Cliff Dickens
Wonderful service. Always thorough and complete, I have depended on them to take care of my Subaru vehicles since I bought my first one in 2008. Very detailed inspection reports with pictures and advice on what needs to be done now and what can be done later. It is a pleasure doing business with them.
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December 2023 by Jane Trainor
I greatly appreciate the kind service and the trustworthiness that Metro has provided to me and to my car. It is running beautifully. I am grateful that the team works hard to make sure the price will be right before I agree to service.I will be going back in the future.
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December 2023 by Alvera
Had my power steering replaced last year from them. Was good almost all year. It went out again for whatever reason. I called them and they got me in quickly and it was replaced under warranty. Super friendly and informative staff. Highly recommended!
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December 2023 by Catherine R
Metro is an excellent garage, especially for older Subarus. They give thorough explanations of your car's condition and they come up with a sensible repair plan taking into account the age of your car and your budget.
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November 2023 by Petey Roach
Summary: fast, quality, friendly service with detailed reporting of issues and repairs (including pictures). No other place in town even comes close! Highly recommended for “not really a car person” people because of transparency and excellent communication.Brake sensor was severely damaged and car was dangerous to drive on icy roads, essentially leaving me without a vehicle. Called other places around town and they couldn’t get me in for weeks, some over a month. Called Metro, who I had used once before, and they got me in just after the weekend.Reasonable prices, especially considering the quality of work and customer service you receive. They send a detailed report and include pictures of the issues so you can see for yourself. (Every auto company should do this!) They always check in if they have to do something in addition to what you brought the car in for, and their recommendations always seem reasonable and necessary. No surprise charges and I don’t feel like I’m being taken advantage of. If you don’t understand something, they take the time to explain it in a way you can understand and why it’s necessary instead of throwing a bunch of technical terms at you and making a huge deal out of every little thing.A bit disappointed that they don’t offer price matching for parts, but I think this unfortunately is becoming an industry standard so I don’t think it should count against them.
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November 2023 by Laura Makielski
metro is awesome. everyone is so knowledgeable, competent, helpful, and thoughtful. i just had a lot of work done on my truck and they let me be part of every decision and were very transparent about what needed to be done, what could wait, and what everything would cost. they just completely and totally rock.
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November 2023 by Caleb Carroll
Super professional. If you have trouble trusting other mechanics, you can definitely trust Metro! These guys exceeded my expectations and were very friendly the whole way through. I highly recommend bringing your car here if you need a service.
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October 2023 by Melinda Herron
This was my first experience with Metropolitan Garage. They were professional and courteous. They had to order the part needed because there wasn’t one locally. They were able to get my car back to me 2 days earlier than expected for the exact price I was quoted. Each employee that I spoke with over the phone, via email and in person was informative and helpful. Great customer service. Top notch shop!
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October 2023 by collins bonds
I have been using Metropolitan Garage for over decade and was a loyal customer during that time. Last year I began to take my Subaru to a different shop in town because they had performed successful work on my old Volvo at fair price. Unfortunately, they were not to the same quality control standards as Metro… lesson learned. You might have to be patient for an appointment, you might pay more, but in the end you can be assured the work that Metro does will be done honestly and correctly.
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August 2023 by Eugene Quinn
From the first experience with Metro garage. I have been impressed. And now two vehicles later, i have my car in the shop, and they are still impressing me.There knowledge of vehicles is Superb!There customer service is the best ever.You guys are Great!!Services: Vehicle Inspection
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July 2023 by JoHanna Sestito
I have a really old car and the team at Metropolitan has kept it running safely over 250k miles. Recently I took it in for an inspection and Kam and the techs communicated frequently about immediate repairs and those that I could expect in the future. They are always transparent and a business you can trust.Services: Tires
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July 2023 by F N
They did it again - impressed me with their honesty and great service. They repaired our AC on our Subaru. After a few weeks, it stopped working again. They took it back in right away. A seal they repaired failed, so they redid the work free of charge. It occurs to me that unscrupulous repair places could lie and say some other part had failed and have charged us, but these guys are super honest. Awesome place.
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July 2023 by Lou Brown
I got a call from Metro with regard to a very expensive repair that I was worried that I might have to do. They gave me an honest assessment of what the repair would cost and what my alternatives might be. I very much appreciated their honesty and willingness to walk me through all my options. I never take my car any place else!Service: Air & cabin filter replacement
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July 2023 by Tracy LeBlanc
They took care of my daughters vehicle when it quit working then checked over the whole car to make sure everything was ok for her. They take pictures to tell/show you what is good, what should be watched out for, and what should be taken care of now. I appreciate what they do and how they treated us. Wish they were here in Anchorage too!Services: Steering & suspension repair
