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October 2023 by peter fiechtl
Fair, helpful and straight to the point/business
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September 2023 by Grace Kennedy
Fantastic place! The staff and owner are amazing. Great place to get parts for most types of vehicles. You can pull your own parts or pay and have them pull them for you, which is great.
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September 2023 by chris smith
Helpful place arranging for a part from lower 48 that could not find anywhere in AK. Staff has great attitude and customer service.
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July 2023 by Ben Smith
Never had a bad experience here. Reasonable pricing of used parts and can work with you on getting what you need.
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July 2023 by russ poly
I got a part from a car and my car was a different year compared to there car and I ask them if it will fit my car and they looked at there comuter and said it will fit so I was like ok and I bought it and I tried putting it on my car and the sensor was different like that's not a good business.
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June 2023 by tim taylor
They have pretty much any car part you need, you can even pull it off the old car yourself! If you do your own car work this place is a must. Everybody there is pretty nice to deal with so that's a plus
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May 2023 by Matthew Ray
Good selection of parts and there is always something i need when I visit
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December 2022 by Jon Pratt
Good place to get used parts. Fair prices very knowledgeable staff just don't expect to get them on the phone. You are better off going in person.
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November 2022 by Jason M.
Called about an engine. He said he had one and it would be a few days to get it $10,000. Gave me the details and mileage. I never heard back from him then I called Northwest in Anchorage. They have one on the shelf for 8500. It was the same details. Why lie to me that you have one if you don't? I've never had a good experience here. No one gives a crap about the customers. It's a disgusting business with liars and cheats running it. Go somewhere else. Try Northwest. That was a good experience.
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November 2022 by MrEpicface97
Ordered two parts for the rear of the car which were bumper parts. Despite specifying that it was all rear which they recognized they somehow sent me two front part bumper part while making me wait two weeks past the deadline.
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October 2022 by Ambrose G
Just for all of you to know, if a tire is past its 6 year mark after it was made it has a high chance of falling apart on the road. They gave us a 185 75 R15 tire and the beaded lining was all Rodded away and the lining of it was bad too. Plus it was made 12 whole years ago! If me and my fiance would have put that on our car we could have been injured very badly if it would have fallen apart. Imagine if it would have fallen apart on a side road. Okay sure we can fix that a little bit of injures right? But imagine if me and him were on the highway with that tire. We could've been really injured or even at the worst could have died. I have a right to be angry and I will be asking for a refund. You should really teach your staff how to check tires for their customers. We were lucky the walmart auto center was open and we didn't try to put the tire on our selves. They saved up from a car wreck and helped us buy an actual brand new tire that wouldn't fall apart.
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October 2022 by Austin Hansen
Can not believe how the phone was answered, I had no idea who I was talking to or the fact that it was a business, I had to ask and confirm that I was speaking to MSI. Are you kidding me??? Like your a business, where is the proper phone etiquette.
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August 2022 by Keegan Thiel
I showed up when the said they would be open there doors where locked and no one answered the phone I stayed 20 past there open time and no one came I'm sorry to leave a bad review but this is poor business practice I came to pull my own part because I had time but now I will have to pay extra to have one of there employees pull there part and they changed the price of a part on me
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June 2022 by Jarrod MacNeil
Nice old fashion pull your own parts junkyard. They could use some newer cars abd a bigger selection but fair used prices and can order new.
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May 2022 by Debbie F.
If I could give this company zero stars, well there you go! The only thing they do well is lie. My husband spoke with Patrick and told him he was in need of a steering column. He assured my husband they had one and it was in great condition but they were going to "open it up" and go through it. Numerous months later and I can't even begin to tell how many calls later, Patrick either wouldn't return calls or call back with lie after lie. The last lie was well our guy who rebuilds these has covid, waiting for him to come back probably tomorrow. He will go through it and make sure it's all done correctly then we will package it up and ship it out. He called back and said it was all rebuilt and ready to ship. With shipping it was 600.00. When we received it we immediately took it to our mechanic who had our truck for months taking up space. The mechanic calls us and says, "This steering column is no good it has never been rebuilt" he even called MSI and spoke with Patrick. Nothing was ever done. A year later we still have a truck that we can't drive and our mechanic is trying to find parts. Stay far, far away from this business. They are out to take your money. But will charm you with their lies.
