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March 2024 by Greg Workman
Friendly staff, did good work.
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December 2023 by Ted H
Staff is friendly and follows up well before they have your business. But since I took my vehicle in, I have emailed them twice asking for some information about the service they did on my car and simply never heard back. Also, since I brought my car in, I realized I paid way too much and I should have shopped around.
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November 2023 by Ellen Mannion
I brought in a hard to analyze problem in a 15 year old Jeep Patriot. It took a lot of trying but they figured it and dealt with it for a reasonable price.
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September 2023 by Seth Carolan
Had (self inflicted) car troubles after driving up to Fairbanks from Seattle and they were extremely helpful in letting us know our options and getting our car fixed. Price was reasonable (I was expecting more). John Smith was extremely helpful in working with us and helped get us on their schedule only a day after we towed the car in!
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September 2023 by Eleanor Schneider
Always pleasant to deal with. They've kept my 2003 Toyota purring like a kitten for 15 years. Thanks guys!Services: Electrical repair
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July 2023 by Talamalie Likiaksa
I had an issue with a noise my truck was making and they did more then just find the issue. They fixed what was wrong that day, and ran an inspection as well. I was given a break down with photos that popped up on their radar along with estimates! Copies printed out for me to take, sent to my phone and email ?? Customer service was friendly as well! Definitely sticking with Simard Auto for any future repair services?
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June 2023 by Evelyn Horne
I take my cars always to Simmards. I trust them. As a woman in the interior, I need to be able to trust the people that service my car. I can’t afford to pay for frivolous parts or unneeded services. I never get that with Simmards. I recommend them to everyone. All of their locations are honest & upright. I won’t use anyone else!! Thanks Simmards For being a service I can trust!! Evelyn
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May 2023 by Julie Benson
Great service and professionalism at Simard! Appreciate John and Matt working hard to figure out all the mysterious noises. ?. Simard is my go-to for all car things. ❤️Services: Brakes
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April 2023 by Daniel Nova Brower
Last year, I had about 10k worth of repairs done to my truck. I could have gotten the stuff done at other shops for cheaper. However, fast forward a year, and my right boot axle had torn, brought it into the ship, and the entire axle was replaced free of charge. Simard warranties their products with a 3 year Napa guarantee. I want to keep my beater with a heater running smooth, so I take it to Mike Simards shop.
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March 2023 by Tristan McLerran
I was in town for a week of vacation and, after the drive from Houston, my Land Cruiser needed an oil change.When on vacation I hate to waste a day of the trip dealing with car issues.So it was wonderful that crew at Simard got me in and out in only a couple hours! They were polite, professional and great to deal with.
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December 2022 by George Van Wyhe
I recently had my 2007 Toyota Tacoma repaired at Simards Automotive on South Cushman. From the first phone call to set an appointment to picking up my vehicle it was a very positive experience. Nichole the service advisor was very helpful and got me in their schedule quickly, and kept me informed and explained the issues with my vehicle all the way through the diagnostic process. Simards has the qualified and experienced mechanics to work on any vehicle. They were very fair with their pricing and had my vehicle back to me ahead of schedule. I have been in Fairbanks since 1962 and I will say they are the best automotive repair shop in town. I would highly recommend Simards for any or all your service and repairs on your vehicle.Services: Auto engine diagnostic
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November 2022 by scott finster
Great service. I’ve taken multiple trucks here and they do solid work every time. More expensive than some places but worth the money to get it done right the first time.Services: Vehicle Inspection
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November 2022 by Thomas Clausen
The folks at Simard's fixed two of my trucks in a timely manner when two other shops refused. I found them to be very pleasant and competent. And... the quality of the work seems to be excellent. It is my go to shop from now on.Services: General repairs & maintenance
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November 2022 by Cheryl Watkins
John Smith got our vehicle in and it was back to us very quickly. I appreciate that not all repairs were just automatically done. We were allowed to preview what work needed to be done and chose what repairs we would have done. Thank you. JohnService: General repairs & maintenance
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November 2022 by Robert Mantei
I had vehicle vandalized (windshield and windows) and Simard Automotive helped me with getting it repaired and back on the road again. The service advisors were very empathetic to my situation. An excellent vehicle repair experience overall. Only having to make one appointment and having a complementary inspection performed in addition to my requested repairs gave me a feeling of confidence in car's state of repair.Services: Electrical repair
