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November 2023 by Teddy Aceves
Most disrespectful staff. They also do not handle packages with care. They slam glass packages or electronics. They will even refuse to deliver packages even if you are standing outside with ID and mail key. (If the package won’t fit)
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September 2023 by Onest88
Today this office served over 30 people in 10 minutes. Isn't that great?
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August 2023 by Grant Cooper
First time in.Literally came in for a stamp. 2 people working 8 people in line. Waited 10 minutes and only one person moved foreword in line. 1013 this morning
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July 2023 by Christian
Deb, the lead sales associate was extremely rude, and passive aggressive towards me right in front of my child - even mentioned my religion and assassinated my character as I was dropping off a package.Completely unprofessional! Completely arrogant, and Completely unacceptable behavior from what one would consider a leader.
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July 2023 by Jazmir Reyes
I do not like USPS nobody answers the phone is just a machine that doesn't let you talk to a representative. They don't even really attempt to deliver your mail like UPS.
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June 2023 by Sage J
The person who helped me today was in a very bad mood it seems. He touched my belongings without asking, and was very rude. I'm assuming the post office is low staffed for him to be acting such a way but that doesn't justify it at all. If you can avoid this one.
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June 2023 by jared massey
They delivered a package to the wrong address and have not answered my requests to remedy the situation.
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March 2023 by Rob Kinder
The clerk deliberately insulted me. When I asked him to repeat what he said, to confirm it was an insult, he readily obliged.
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March 2023 by Thugger 61
Our mail lady hasn’t attempted to deliver a package in months, this is absolutely the worst mail service in the United States
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January 2023 by Emilio Velez
Lots of terrible reviews for this office… I was helped by Nakita and she was fabulous.The office was clean, they had the flat rate boxes I needed to send off my packages to the lower 48.No complaints, painless experience!
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December 2022 by Corey D.
This is one of the toughest jobs in Fairbanks. The folks at the counter are the last inch in many packages 1000+ mile journey, but they get treated like they are responsible for the whole trip. Have some patience, be kind and not just at the holidays, but also on that random Wednesday in May when there is a confluence of factors and they are overwhelmed.
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October 2022 by Joseph Davis
I hate this branch. The people here are sour as can be, and have no sense of customer service. I've been treated so rudely here but my Po box is here so I feel forced to keep coming to this branch. I just do my best to avoid ever having to deal with these employees.
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September 2022 by Amalthea Ramstedt
Waiting for keys forever, not once will they answer the phone; and we constantly waste bus trips up to see if our keys are in, only to be told to come back in a few days and see.Ridiculous and unacceptable
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August 2022 by Michael Wong
I’ve lived in over a dozen cities in my 63 years. This post office is absolutely the worst post office in America.Inept, incompetent, and rude.It’s too bad government employees know it practically takes an act of Congress to get fired from a government job. They wouldn’t last a week in the real world.
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August 2022 by Chris Winger
Very rude staff. USPS website says they accept General Delivery. When I went to pick it up, staff cut me off and told me to go to the downtown station. Not sure which to believe. Unprofessional in any case.
