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November 2023 by john smith
Terrible customer service.Kc and Jaydton are both nice but manager here is a pos. One of those people that has no life, was given a little bit of power and ran with it.
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April 2023 by Aurora DeLeon
Incredibly patient even when my problems turn out to be of my own making. This has been my local branch for nearly a decade, and they've been phenomenal the entire time.In case they ever read these, when I yelled "my bank is doing bank things" to someone off the call, I did mean keeping my accounts secure; I'm just a bit of a disaster.
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September 2022 by Robert
EDITED: I spoke with cooperate, and I cannot help but recommend you going to ANY other banking company. Their interest fees are so incredibly high compared to most other institutes. Their policies (which I reviewed with a friend who handles legal documents) are so technical and beyond common people’s understandings, its downright underhanded, not to mention the manager of this particular branch, degrading my friend in a room full of customers. Unacceptable. I will leave my previous review below though, for consistency-sake. Save your hard-earned money, and do fall for Wells Fargo’s convenience-traps.Wells Fargo has been great, however, I would recommend ANY other branch. The manager has repeatedly shown disrespect and made it clear that customers are not a priority. Its just a business. I've had wonderful experiences every other Branch ive been to.
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July 2022 by Jessica Douglas
There should ALWAYS be a manager available to open up a new account. But especially in the middle of the day, in the middle of the week. Very unprofessional. Covid is becoming a lame excuse now. Also the tellers need to be better informed in instructing potential clients how to open up an online account and not refer them to the app but the ACTUAL website. And by the way your app is super buggy anyhow.
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June 2022 by Anna Medina
I have been to multiple Wells Fargo branches all throughout the United States and this by far the WORST branch I have personally experienced. The general tellers are just okay, but I'm not sure if she's the supervisor or the branch manager but she is simply AWFUL! Very rude woman who acts as if preforming customer service is an inconvenience to her day and I've been unfortunate enough to deal with her multiple times. Also, I am very well aware there is a mobile app (been banking with WF for 10 years), but when I try to do something on said app and it tells me to go into my local branch for assistance, well I'm going to do just that. That does not mean that I should be subjected to rude employees who cannot handle multi tasking. Also, I know about the mobile app! If your employees solution for all of my issues are to go to the mobile app (even when the app refers me to my local branch) then what is the purpose of employing 5+ employees who's jobs are so "easily" replaced with an app? To sum this review up terrible branch, terrible customer service, and avoid this place if at all possible.
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April 2022 by Robert Doerning
EDITED: I spoke with cooperate, and I cannot help but recommend you going to ANY other banking company. Their interest fees are so incredibly high compared to most other institutes. Their policies (which I reviewed with a friend who handles legal documents) are so technical and beyond common people’s understandings, its downright underhanded, not to mention the manager of this particular branch, degrading my friend in a room full of customers. Unacceptable. I will leave my previous review below though, for consistency-sake. Save your hard-earned money, and do fall for Wells Fargo’s convenience-traps.Wells Fargo has been great, however, I would recommend ANY other branch. The manager has repeatedly shown disrespect and made it clear that customers are not a priority. Its just a business. I've had wonderful experiences every other Branch ive been to.
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November 2021 by soumitra sakhalkar
Always have got the best service whenever I have visited.
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March 2021 by Ben Kahoe
Matthew and Joanna were extremely helpful everytime that I called and when I first opened an account, very friendly and solved all my issues!
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March 2021 by Jeremy Hannah
Had a good experience with Jacob as my teller. The best experience I’ve had here, and I’ve had some poor ones.
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March 2020 by Susan Luckow
Always outstanding service and everyone is kind. They know my dog's name and welcome her whenever we come into the bank. I am getting a home loan with Wells Fargo and they communicate each step as well as help with all the required paperwork.
