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November 2023 by Aubrey Ellison
These associates do not rush their customers, and they maintain transparency by explaining each step and decision to make sure everything is understood and questions can be answered. Special should out to Bobby Roberts for his help on our most recent visit!
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November 2023 by Miranda Johnson
Friendly, great customer service! Thank you!
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September 2023 by Noora Parish
I stopped by during the lunch hour on a weekday and there were plenty of associates ready to help. Devon was amazing, helping me sign up for the most economical plan with no pressure. I had been putting off changing carriers for months, but it was easy, fast and even pleasant.
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August 2023 by Sarah Lewis
Good experience with a double upgrade we needed to do for two family members at one time. Zach was helpful and patient and gave us all the cost comparison data so we could make the best decisions. Thanks!
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August 2023 by Nathan Cahoon
Bobby Robert was incredibly helpful and honest. He offered advice that was truly in our best interest
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April 2023 by Craigs List
There is nothing positive about dealing with AT&T in Juneau.You can't speak to a human.The Appointment Webpage is constantly, non functional and it seems that the only mission of on site staff is to avoid speaking to customers. Eventually I'll find a place to spend the money but it won't be AT&T.
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March 2023 by Rich Parker
Juneau, AK - ATT Store - impossible to get anyone on the phone. Got bounced to the call center, on hold for almost 30 minutes. Tried the local number again - option 2 - connect with store - tried 5 times and still can't get anyone. I really don't want to have to drive across down to get some simple questions about phone availability for our company account.
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February 2023 by Tatum G.
They have been very helpful with small fixes and I've never had to pay them for it. So far they have been super nice. My one complaint is they never answer the phone. Which sucks because sometimes they can't even help you with certain things so it would be nice to call ahead instead of having to be turned down right when I get there.
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January 2023 by Leslie Dahl
Great experience in the Juneau store today - very through, quick and helpful
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November 2022 by Beatriz Dietrick
Kim and Zach were AMAZING - I had the pleasure of working with each of them during a couple different visits recently. Thank you so much for your attention to detail, efficiency, and friendliness!
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November 2022 by J J Vell
Went to AT&T Store in Juneau AK. Staff very helpful got our daughter her first cell phone. Will visit again.
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October 2022 by Chris Wallace
Greeted at the door by a knowledgeable, polite professional. He helped me find what I needed (charging products) and explained the return and warranty policies. Thank you, Devon, for an excellent shopping experience.
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September 2022 by James Brown
The selection was not bad considering it's juno. The only problem that I had was getting someone to take my money. They had too many people and not enough staff in there. Which unfortunately seems to be a common problem for Juno. All in all not a bad experience.
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September 2022 by Carla Kroeze
Devon was the best. He made sure that I got access, a new phone, and an educator's discount. I think that he worked past his regular hours to do it.
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September 2022 by josh doane
Devon helped so much we walked out with a new phone and still lowered our monthly bill.
