Auto Parts in Juneau, AK

“Derek and SS Auto Body get 5 stars from me. Customer service was amazing. I hit a deer with my car, and the whole process to fix it only took 4 weeks. I was also updated throughout the whole process.
Im so happy to have my car back. Thank you SS Auto Body!”

“My car has had random but reoccurring battery issues since I bought it new a few years back. I've had it on roadtrips and have it malfunction. It's been a pain and I've never known when it'll crop up. I've replaced the battery a few times. Taken it to dealership shops and non-dealership shops. It mysteriously happens and for some reason no one could figure out why and it would go away as mysteriously as it came. Tonight it happened again and I was stranded with my kiddo in the car. I tried all the things. I even tried my spare key to make sure it wasn't a programming thing. THANKFULLY I was few blocks away from the O'Reilly shop. Their staff was thoughtful and considerate of my problem. Their staff member, Fritz, helped me and discovered that the battery brand I was using needed a shim in order for it to make a proper connection and tighten down as it should. He was right. The shim was installed, everything tightened, and my car fired right up! Boom! A beautiful, simple, thoughtful fix. If someone had discovered it earlier it would have saved me hundreds if not thousands on shop visits and batteries. I'm thankful for O'Reilly's in Juneau today. Everyone I spoke to was kind and helpful. They got me all fixed up. My first stop for car stuff forever.”

“I had Juneau-customer service expectations going into needing a small bodywork job. What I got was "Hey bring it right in so we can see what we need to do," and from that I got the ability to come back on the next business day for repair. They said to expect an hour, so I brought my book, blocked my time, and 15 minutes later I was ready to go. I really appreciated the no frills & great service that I go.”

“Let's be honest, it's an auto parts store, and NAPA is the gold standard in that. The customer service can be off-putting at first, they are a little gruff, but know their stuff, and warm up quickly. Most good mechanics are gruff by nature, so take it as a sign that most of these guys know what they are talking about! Not something you'll find at many retail stores!

They don't have anything special, but do have most of what you need and they can get you the rest. Have gone out of their way for me many times and I greatly appreciate it. I consider NAPA a keystone in keeping any community running. Great job overall guys, thank you!”

“10/10 highly recommended! Samantha and the Classic Collision crew did awesome, from having effective communication, and always on top of everything (rental extension, eta, etc).”