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January 2024 by Eddie R.
Cheyenne at the pharmacy is very rude and unprofessional. If you have questions or concerns she will make sure you feel uncomfortable about asking them. Especially if she can't understand why you even ask them in the first place.
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September 2023 by Rae Rowan
Great Workers!! Safeway Company needs to get these Awesome Workers Better Pay and Help!
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August 2023 by Dr. Don
Unbelievably bad service. Never answer the phone, never return calls. Safeway pharmacy website functions poorly and their IT support useless. I expected more from Safeway.
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June 2023 by Matt Corso
Hours are inaccurate. Came at 6p for a script, hours state they close at 7p. Nobody was there.No posted hours in the store anywhere. Nobody knows when they are open.I called for 3 days straight - nobody answers the phone.
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May 2023 by Bryson Cooper
This is the only pharmacy in Juneau that takes my insurance, but they won’t answer my calls, or the calls from the doctors office, that was trying to call in a prescription. How do they do business when they never answer the phone for two days straight. Now I’ll just have to pay out of pocket for hundreds of dollars for prescriptions. Thanks Safeway for taking terrible care of your customers.
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May 2023 by Hope George
Terrible pharmacy. Posted store hours mean absolutely nothing. Showed up at 6:56 PM and was stopped by an employee from getting in line, who then argued with me that I was too late for their 7:00 PM closing time. After several failed attempts to get my prescription due to them being closed at random times. Absolutely ridiculous.
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April 2023 by Savannah Beckstrom
Initially, I had no issues. I only transferred my prescriptions here because Fred Meyer stopped accepting my insurance. My doctor's office has already faxed my prescription to this pharmacy, but they claim to have never received it. It's possible that their fax machine is having problems, or they need to update their fax number. This situation is frustrating since I'm trying to get my medication, and they keep saying they haven't received it. Furthermore, they never answer the phone, so calling them is pointless.
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January 2023 by thang khancin
Thank you Yummy AFC sushi
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July 2022 by willow waters
Worst pharmacy I’ve ever used. How do you justify a patient AND a doctors office trying to get ahold of you all day and getting no answer or call back? Having to send a script 7-8 times before it’s even looked at? Better off getting meds elsewhere.
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April 2022 by Brian Kaeser
I have attempted to shop at Safeway, however I have a serious problem when everything is twice the cost as compared to Fred Meyer. Not sure what's going on here, the only thing I can come up with is the rampant corporate greed. There is no reason in the world why a 6 pack of Diet Pepsi should be almost $4.00 more than what Fred Meyer's charges and this is not the only item that I have found to be way more expensive at Safeway. I would be really curious as to what your excuse for this is. I would say reasoning behind this, however I don't believe you would have a good reason for it. Needless to say I won't be doing any shopping at Safeway in the future. I have found even IGA is more reasonable than Safeway. So let's hear what excuses you have for this.
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September 2021 by JD S
Beware, this place is extremely slow and rarely answer the phone. Btw, they will close early leaving you high and dry without prescription, no call or heads up.
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November 2020 by James Northwest
Non-maskers customers were roaming around inside Safeway store last night in Juneau, defying the mandate amidst rising Covid-19 cases in the city and the alert by City and Borough. I saw more than 5 customers without masks and employees didn’t approach them or offer to give them masks. C’mon Safeway management, these spreaders are blatantly contaminating the air with their what-if-positive -virus-laden breathe? Review your CCTVs because one guy even lit up a cigarette inside the store, and he picked box of grapes, started eating some, then placed it back in the food section, picked another box.
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October 2020 by Sheri Ison
Caring, great service, they go the extra mile to make sure you are well taken care of.
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January 2020 by Myrissa Gramlich
Safeway is the only place I’ll go for cakes in town. We are always impressed and the cakes taste delicious. We drive all the way from Douglas to have their bakery make our cakes.
