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December 2023 by mark scarboro
horrible attitude = ridiculous prices - wont take AMex because it costs too much. poor mangement - the place is kind of ridiculous.
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November 2023 by Dave Johnson
Prices are comically high for donated items. Whoever has the price gun take it away from them they don't know what they're doing.
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September 2023 by Donna Behan-Flores
The staff is very friendly, yes things can be pricey but you can also find great deals. I had a terrible experience at another theft store downtown (Salvation Army) that made me feel terrible because I found 2 items at 1.00 each for fake snow, the cashier whom said, " I'm the manager and this is mispriced, obviously my employees are putting the wrong price on things and the best I could do is 5 dollars each" FOR FAKE SNOW....it's September and I'm thinking a head for my first Christmas here.... at ST Vincent they actually get HAPPY AND EXCITED for you when you find a good deal! That is why I will pay a little more at ST Vincent. Thrift Store. Don't go to the Salvation army downtown juneau.
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August 2023 by Jessica Brown
Merna, the sales representative here shows very poor attitude and is rude. From the moment we started asking questions she was extremely short and had attitude as if us being there was an inconvenience to her. Towards the end I finally mentioned that she was rude and that is when she insisted “this is your first time here, yes? Well I have been working here for four years.” Poor decision making in having this person represent this company.
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March 2023 by Ariana Drobet
Cleanest and most organized thrift store ever!
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February 2023 by Hannah Jones
I came at 9am today so that I could make sure to be at the front of the line when they opened at 10am for donations. The manager woman inside refused to acknowledge me except for the occasional stank eye. She gave me some kind of hand wave at one point but I couldn't really see her well from my car. It may have been the finger but I'm not sure. Employees would arrive at the donation door and would knock and she would ignore them until she felt like letting them in. Once they started accepting donations, the poor employees were getting berated by her for accepting too many clothes. I was the first car and she was already yelling at them. I can only imagine what they had to deal with from her with the other 5 cars that were in line behind me. Complete j*** of a woman and I feel sorry for her employees.
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August 2022 by Heidi Lamb Castle
Very helpful service.Nice selection of shoes and wool socks.
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August 2022 by Charlie Green
They have been very expensive lately.
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July 2022 by Ashley Gutmann
We stopped by the day before donations were open to explain what we had, they said they would take it all and told us to come back the next day. We did, they said they wouldn't take any of it and were very rude about the it. I had brand new kids toys, mattress covers for cribs never opened and all kinds of other kids things that they said they didn't have space for. I guess they don't really care about raising money for charity and instead just don't want to work to sort through, accept and sell items. If you are looking to help out a charity or the people of the community do not donate here.
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July 2022 by Kimberly Valverde
Ridiculously overpriced. This used to be the best second hand store in Juneau, but has progressively gone down hill over the years. They’re taking advantage of this community and marking up donated items to outrageous prices. I just saw used Carhartt bibs for $100. Proceeds may be given to charity but management seems to have forgotten, or simply doesn’t care that many people rely on thrift stores to buy clothing and household goods. I recommend donating elsewhere, like Salvation Army.
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December 2021 by John D.
Since covid (and seemingly a change in management) prices have gone up, an inventory has remained stagnant. Store shelves are sparse and store is often not accepting and somewhat discouraging of donations. Store has a monthly price-dropping scheme advertised on their website, but staff aren't trained to follow it at check-out or when tagging inventory. They used to have lots of promotions and sales and the store had an exciting atmosphere packed with interesting inventory and lines at checkout. Now it's just disappointed people browsing through knick knacks and walking out empty handed.
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November 2021 by Robert P
Nice local thrift store. Prices are a bit high, but the money does go to charity. I've donated many times, but have been turned away just as many times stating that their store is full. The Juneau Pregnancy Resource Center is a better option for children's items. The people at St Vincent have recommended The Salvation Army for other items that they have refused. I wish this store was more accepting of clean, gently used, and like new children's items.
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July 2021 by craig dundas
very happy with this place and very friendly staff they treated my son’s awesome and highly recommend this to all. thank you staff from the dundas family
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July 2021 by Kristina Cordova
Went to buy some coffee cups. The little lady was very unfriendly working the cash register. She stood at the front talking to someone when we were clearly waiting to check out. After a few minutes asked us if we needed something and made us walk to the other side of the counter. Customer service was lacking. I wouldn't go back.
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June 2021 by Connie Douglas
Very expensive,75$ for a shoes.. And if I ask to see ?? In your case (lady with long black pony tail) just don't look at me and turn back and start talking to your friend...no customer service here...
