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April 2022 by Pixie Love
Best local bank in town. ! All the tellers are super friendly and always are so quick to greeting and making you feel at home. When anything goes wrong with my accounts, they are always so helpful and make sure I leave with a solution.!
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May 2021 by Brother Joshua
It's a bank but with my experience I wouldn't recommend it, always had trouble with online banking and the app even after they "fixed it". The hours are very inconvenient, but again it's a bank so I suppose that's normal. The fees can put your account in the negative, they're unwilling to work with you on that. On top of that I would get attitude from tellers even when I wasn't giving them any. I'm glad to have moved on to bank that treats us better, like human beings.
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February 2020 by Bett Jakubek
Personable folks who take good care of their customers
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September 2019 by Amy Maag
Used to work there! Love the employees! If you are a customer they treat you like family and just not another person in there book.
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July 2019 by Tuffina Purdy
My husband and I just recently got our first home mortgage through First Bank in Ketchikan. Rocky and everyone at the bank were so helpful and had a great attitude every step of the way! I would recommend First Bank and look forward to working with them more in the future!♡
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July 2019 by Nolen Joseph Taylor
Amazing service, I'm always greeted the moment I walk in everytime. very kind an wonderful staff.
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September 2018 by Joshua Wilson
Needed you on my wedding day you were closed. Couldn't go to dinner with my wife. Need you now. Your closed. My family is in crisis in the hospitol with our newborn Parents been trying to wire money all weekend. Nothing. Convince me not to close my account with you...
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September 2018 by Alexander Gomez
I love this bank the people here are so friendly, and they remember me every time I walk in its warm familiar welcomes. Gotta love small town life! :)
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September 2018 by Pepper Browne
Why is there NO 24 hour service?
