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July 2023 by Matthew Abruzzini
I pay almost $200 a month and when I get home from work I would like my internet to work but
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June 2023 by Kelly Klees
Really great customer service. They helped me out of a jam when I dropped my phone off a dock. I've had internet with them for years and have never had an issue.
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April 2023 by Tim White
Been with them over20 years never a problem. Good service nice people
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March 2023 by Daxgyadim Amim Timlaanit
Great experience, I was greeted right away and customer service was excellent
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July 2022 by Cody Behr
GCI is a disgrace to Alaska. No cell phone service in prince of wales island!! Too expensive!!! Horrible reception!!
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April 2022 by Mike E.
Try calling GCI customer service any day of the week (no service on weekends) minimum 20 minute wait & you can be waiting for hours. Company is aware of problem, but either doesn't care or cannot figure out how to fix problem. Here's an idea - don't roll out half baked products (ie Yukon TV) until they have been properly vetted. We were LOYAL customers for over 20 years, company doesn't care. They have lost their way. GCI has good employees, but management has taken their eye off the ball.
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June 2021 by Marie Loyd
the service the past 5 weeks our phone service it simply aweful having problems dialing numbers takes forever to get any calls to go through now they're internet is not working we should at least be retroactive for the past 5 weeks and take it off our bill for both our phone and internet
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February 2021 by Edna Glines
They are joke find they.canble place
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January 2021 by APOLLINARIS ALMEIDA
Thank you John and ben who always helpful, good job buddy's
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January 2021 by Backrubs
If you aren't a boomer then these guys are way better than the mouth breathers at KPU.
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January 2021 by Brenda Jenne
I pay for phone service I do not get. Emergecy calls only and dropped calls!
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April 2020 by Myles Pattison
Great customer service very friendly Extremely knowledgeable And very patient Definitely suggest you go to GCI for any of your phone or Internet needs
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May 2019 by Luis Oliveras
Worst company ever you better off using your cell phone data . Nice employees but extremely bad service and they stole a months charge. Service never worked charged me 3 months and only credit 2 . There you go . Enjoy your 80 dollars . Karma will get you back .
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May 2019 by Victor Chen
The staff was helpful and friendly but this store had possibly the longest and most painful process for setting up new service I've ever experienced. It's not 100% their fault but every person must have taken up to an hour, and there were 12+ people in the store on a waitlist waiting to be helped. There's gotta be a way to speed things up in this store. I literally spent less time at the DMV than I did at this store. I was expecting to spend half a hour at this store to set up service and it ended up eating my entire morning.
