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March 2023 by Chantel Jones
I was treated with the utmost hostility by one of the ladies there. I called one day wanting to speak with the person who prepared my tax return because I have a legitimate concern about the processing time at the IRS. On the call, I was told that I was being pushy. I went to the office the next day, after speaking to the same rude lady earlier in the morning. I was immediately told to “get out”, after she learned my name. I PAID almost 300 dollars to have my taxes done, and was not even allowed to speak to the person who prepared them about my concerns. I will NEVER go back! That was my first time having my taxes done there! Very nasty, rude and unprofessional treatment I received!
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October 2022 by Jared Jillie
Do not take you taxes here. I turned mine in in January and by September they still were not finished. They allowed my corporate return to run past the deadline even after extension. No communication. Understaffed. Still charged me way to much and only did half the job. Terrible.
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April 2022 by Jerilyn Clark
The person who filed my tax rerurn for me was profesional and well knowledged. She was also very kind, funny and had a sweet nature. I felt at ease while I was there and I am confident in their work. I definitely will be going back there because of her and her attitude, and her work is on point 100%. I do have one negative feeling and comment about this business, they charged me $243.00 to do my tax return , holy $#@¥! that is outrageous. Living on an island in Akaska is all about overcharging. All the businesses in Ketchikan way overcharge for everything. We don't make alot of money, my fiancèe has both physical and mental disabilities and I recently have become a certified caregiver part time, we live on an extremely tight budget. I am sure the fee they charge is not alot to most, most people work full time, so probably it's just me thinking the fee was too much, but for me that fee is how much I make at 13 hours a week. Other than the fee, this is the place to go for your tax needs!!
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September 2021 by rhyzer
Made filing my taxes easy, quick and understandable!
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May 2021 by Backrubs
Kathy stayed late for us even though we were a walk in on Friday. Would recommend to anyone very friendly.
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May 2021 by John Ray “JrayN” Naval
Made filing my taxes easy, quick and understandable!
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June 2020 by Ebeth E.
These people support the actions of someone who asked to run over children. They support white supremacy and I will never give them any of my business. I hope that they learn to be open minded.
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January 2020 by Terri M.
They awesome bunch of gals Love them. They work so hard to make me happy camper! Go see Gail!
