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February 2024 by Just Bored
Confirmed my order then cancelled it after I drove 30 minutes to pick it up, Trash service, just eat local.
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January 2024 by George Mahoney
We love Davina she is peach and asset to this business ❤️❤️❤️❤️
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October 2023 by BeLoVeD HaWk
October 10,2023Some man kept fallowing me around. I thought he was in line. He kept swaying side to side. He was dressed like a hobo. Doing something on his phone. Didnt order nothing. Major creep. Nobody did anything. Like ask if he was gonna order or kick him out for loitering.I never liked that this isn't part of the chain of McDonald's. Their prices are too high. 16 dollars for a fricken sanwhich?!Despite the horrible stories I've been told. I still go. Love your food. Always have. The employees are always nice. Except for one janitor? who stood there watching me while I ate?smh.. It makes me uncomfortable. & hard to enjoy myself. Wasn't sure who to talk too. Would love it if they'd make the drive through available to those who have no car. Especially at this time. Please bring back the 80's-90's happy meal toys?I never really could get them as a kid. We hardly went. I'm a collector. It would be nice to have more diversity here. Please!
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August 2023 by Peggy Baxley
My fries were cold. Not good, the fries are what you look forward to.
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August 2023 by Kristi Akehurst
When you go to McDonald’s you really don’t go for the gourmet food. You go for the fast turn around on your order and the cheap price! Here at the Ketchikan McDonald’s though, it was so much more. The great service, the clean restaurant and not a huge crowd. It was nice and helped us get a quick bite away from all of the tourist activity. Thanks for being a solid find in an area predominantly serving seafood. My teenager appreciated you!!
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July 2023 by William M.
We visit McDonald's occasionally and have found the orders placed are not always what you receive. This is frustrating for us since we have limited time for our lunch hour and typically spend a portion of it going back to the McDonald's to get our order corrected. Today, the swing manager working the order window couldn't even get our order correct. Each time I was going to speak she would interrupt me and wouldn't let me talk. After laborious effort, I finally gave up and drove to the window to place the order. I guess this must have upset her even more by showing me and my wife an attitude. The bottom line is she screwed up the order and didn't want to have to face the music. This McDonald's has a history of bad customer service in this community, don't think you are going to get the same level of quality service in Ketchikan that you receive in the lower 48...we just have to "accept" lower standards and the McDonald's in Ketchikan is exactly that.
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July 2023 by William M
We visit McDonald's occasionally and have found the orders placed are not always what you receive. This is frustrating for us since we have limited time for our lunch hour and typically spend a portion of it going back to the McDonald's to get our order corrected. Today, the swing manager working the order window couldn't even get our order correct. Each time I was going to speak she would interrupt me and wouldn't let me talk. After laborious effort, I finally gave up and drove to the window to place the order. I guess this must have upset her even more by showing me and my wife an attitude. The bottom line is she screwed up the order and didn't want to have to face the music. This McDonald's has a history of bad customer service in this community, don't think you are going to get the same level of quality service in Ketchikan that you receive in the lower 48...we just have to "accept" lower standards and the McDonald's in Ketchikan is exactly that.
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July 2023 by METIS
Does this establishment have wi-fi?
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July 2023 by A Boys
I was very pleasantly surprised by this McDonalds. At first I was a bit skeptical of a cheap chain restaurant in a small Alaska town, but it ended up being the best McDonalds I’ve ever been too. It wasn’t too crowded despite many cruises and tourists being in town. The food was really good, and the service was superb. Our order was fulfilled accurately in no time at all. Would definitely recommend to anyone passing through town looking for something cheap and easy.
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May 2023 by Magilla Macudda
Worst hamburger And the cold is soggy as fries I have ever had. And it was outrageously expensive twice what I would pay in Canada.
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May 2023 by The Malaspinians
Very friendly staff.First time in Ketchikan and I really enjoyed the fries bc this establishment doesn't put no where near as much as where I'm from and I'm extremely thankful for that.Thank you for all you do, staff of McDonald's.
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May 2023 by Joshua Basham
Very friendly staff.First time in Ketchikan and I really enjoyed the fries bc this establishment doesn't put no where near as much as where I'm from and I'm extremely thankful for that.Thank you for all you do, staff of McDonald's.
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April 2023 by Thomas Steele
Very clean and the employees were very
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March 2023 by Tonia Harris
Always good services and manners.Kid-friendliness: Have great selection for kids that they love
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November 2022 by Michael Allen
I don't like cheese and they insist on putting cheese on my order even when I say no cheese. So in other news the shadow people are real and I think they do it on purpose...