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February 2024 by Colin Russian
Water is really bad soap isn’t
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October 2023 by C Z
The employee was so unprofessional. We try to catch the flight in the morning. We spent about 30 minutes to check out. The lady don’t know what she is doing at all. She mentioned she just a night shift. Started one person turn into four people waiting.She was arguing with all the customers and sounded like she didn’t her just was not her fault.
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October 2023 by Michael Torbert
The gentleman at the front desk on the afternoon of Sept 1 was fantastic. Polite and professional, and really made me feel welcome. He handled a large crowd that all showed up at the same time to check in with ease.Great location on the less-touristy side of town. You'll need to walk or take a cab to restaurants. This is the newest hotel in town. It's pricey, but so is everything else. Worth it if you want to be near that end of town for the marina or else the airport ferry.
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August 2023 by Chris Patterson
I like my place so much more than the landing. The landing has caused many headaches and issues, not necessarily the owners fault. The restaurant is cool but the food has been getting worse. So lately i switched to my place hotell! And the change has been awesome! The staff is friendlier, rooms are cleaner, better quality beds and again there is a Kitchen unlike the other hotels. Plus the ladies at the front desk are funny and pretty . Always a bonus!! LolRooms: Clean rooms with almost a full kitchen.
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August 2023 by Mac Mcgregor
I’m not sure how they decided to chargeOver $500 to my credit card for a one night stay This establishment is absolute trash. Do not stay here not only are the rooms disgusting and borderline unlivable. The staff is just as gross ???I would literally rather light myself on fire then stay here for another nightRooms: Dirty & gross
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August 2023 by Sarah Ostermann
Out of the way of tourist, which is nice. But lacks cups, plates, etc... that make a kitchenette worth the price.Rooms: Basic motel type rooms.Nearby activities: NoneWalkability: Store nearby, which is awesome. But nothing else.Food & drinks: None. At. All. Unless you count the vending machine.
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August 2023 by Jamen
This is a great property in Ketchikan, clean, friendly, great place to stay when in town.Rooms: Clean and well kept.
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July 2023 by RHADAMES FEB
Hotel was clean and service was okay. No breakfast or pots or pans and utensils. Overall my stay was okay.Rooms: CleanNearby activities: Lots to do downtown Ketchikan near cruise ships loading docks so plenty of tours restaurants and sights to see.
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June 2023 by chargedneuron
Caveat Emptor - "Highway Robbery"! I was there for business. My reservation was for 5 days; my visit was only for 2 nights at $256 per night with tax. The quality of this hotel is on par with a Motel 6 (a 2 star hotel), or a Clarion Choice hotel (3 star hotel); well below par for Holiday Inn (3 or 4 star hotel), Courtyard (3 or 4 star hotel). Their per night rate is 200% more than it should be with 3 star hotels charging $120 per night. Upon checking out I was informed that rather than being billed for the 2 nights, (about $512), I would be billed for the duration of the reservation, (about $1280). There was no clear signage indicating this policy. Speaking with the manager yielded the response "That is company policy.". I don't know of any other hotel chain that bills for the the unused nights anywhere in my worldly travels. This cost will be passed on to my customer who generally uses this hotel for their visitors. I am certain they will be reviewing other options for their business guests. The only reason I stayed at this brand hotel was due to lack of availability in the area and it was walking distance to my client. This hotel is the living definition of "Highway Robbery" for their unsuspecting guests. Buyer Beware!Rooms: The room was a standard 2 star hotel room. It was clean, poorly lit, the bed was standard and the pillows very small. For a business trip it suited my needs.Noteworthy details: Caveat Emptor! I was there for business. My reservation was for 5 days; my visit was only for 2 nights at $256 per night with tax. The quality of this hotel is on par with a Motel 6 (a 2 star hotel), or a Clarion Choice hotel (3 star hotel); well below par for Holiday Inn (3 or 4 star hotel), Courtyard (3 or 4 star hotel). Their per night rate is 200% more than it should be with 3 star hotels charging $120 per night. Upon checking out I was informed that rather than being billed for the 2 nights, (about $512), I would be billed for the duration of the reservation, (about $1280). There was no clear signage indicating this policy. Speaking with the manager yielded the response "That is company policy.". I don't know of any other hotel chain that bills for the the unused nights anywhere in my worldly travels. This cost will be passed on to my customer who generally uses this hotel for their visitors. I am certain they will be reviewing other options for their business. The only reason I stayed at this brand hotel was due to lack of availability in the area. This hotel is the living definition of "Highway Robbery" for their unsuspecting guests. Buyer Beware!
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June 2023 by Jim D.
Don't waste your time or money on this place!! Waited 20 minutes for a front desk clerk then did not honor our reservation!
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June 2023 by Chargedneuron N.
Caveat Emptor! I was there for business. My reservation was for 5 days; my visit was only for 2 nights at $256 per night with tax. The quality of this hotel is on par with a Motel 6 (a 2 star hotel), or a Clarion Choice hotel (3 star hotel); well below par for Holiday Inn (3 or 4 star hotel), Courtyard (3 or 4 star hotel). Their per night rate is 200% more than it should be with 3 star hotels charging $120 per night. Upon checking out I was informed that rather than being billed for the 2 nights, (about $512), I would be billed for the duration of the reservation, (about $1280). There was no clear signage indicating this policy. Speaking with the manager yielded the response "That is company policy.". I don't know of any other hotel chain that bills for the the unused nights anywhere in my worldly travels. This cost will be passed on to my customer who generally uses this hotel for their visitors. I am certain they will be reviewing other options for their business. The only reason I stayed at this brand hotel was due to lack of availability in the area. This hotel is the living definition of "Highway Robbery" for their unsuspecting guests. Buyer Beware!
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February 2023 by Ralph Wall
Great price excellent location to both the marine highways and
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December 2022 by brenda mabry
The staff was helpful on every level, I actually loved the staff! The rooms were very clean, we stayed 3 months on a job, we worked nights, when came in for lunch they always had hot coffee ready, morning and night, I highly recommend this motel?
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December 2022 by Jordan Wood
Pretty sure my room was gone thru by employees who forgot to reactivate my key card after they stole items.
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September 2022 by Jasmine
The young lady who works at the front desk who checked me in has the most amazing warm and welcoming personality. Kuddos to management for a great hire. She treated guests very well.
