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October 2024 by Mike Cathcart
Friendly people.
Very helpful, but not pushy about selling you anything.
Ask all the questions you want.
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September 2024 by Sharon Friar
The Rain Barrel is our absolute favorite shop in Ketchikan! Always a great selection of high quality, often one of a kind items created by Alaskan artists! The owners (Jesus & Wendy), along with their staff, make you feel like one of the family! Can't wait to visit them again in the spring!
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September 2024 by Helen Bollinger
Excellent selection of authentic souvenirs and beautiful hand carved items. The best store we entered in Alaska! The owners are great people, too. You won’t be disappointed by stopping here and supporting their shop.
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September 2024 by Chris VanDoren
Insanely incredible wood carvings, antler carvings, etc. Seems very local and authentic. Much Lower prices for carved caribou antlers than we already paid in a gift shop in Skagway.
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September 2024 by Pamela Pemberton
This place is awesome. Don’t ever buy from the commercial shops pick a local. Husband and wife owners very friendly and not pushy. Helps you find the perfect piece at the perfect price. Buy local
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September 2024 by Sydney Leivo
Very friendly and helpful staff
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July 2024 by Cole Crawford
Love the knife I bought here. Really nice selection of stuff. Guy was very salesy and a bit pushy though
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July 2024 by Stephen Brown
Authentic creations, warm atmosphere, and an encouraging owner.
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July 2024 by Maylen Tocabens
Great selection of items, good place to buy souvenirs and gifts!
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July 2024 by Mehmet Fidanboylu
This review is solely based on my purchase of a collectible hand carved Alaskan totem.
Owner was very friendly and told us a couple of stories about various items in the shop. It was obvious that he was pushing us towards more expensive items. Understandable if a bit dishonest.
Given the time he spent on us, I did not want to just thank him and leave. I should have done exactly that. I wanted a unique item and a totem souvenir but I did not want to blow a couple of thousand in the store. I settled on a beautifully painted 6 inch specimen priced at $325.
Later in shops in Juneau, I discovered that the collectible figurines are actually coming from a limited edition release by an Alaskan company originally priced at $95. Most stores were selling them for $120 or so. I got hoodwinked out of $200.
Great selection, great stories but do your research before you buy which can be said about anything during a cruise to be honest, on or off the ship.
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June 2024 by michele weissinger
I bought a beautiful pair of earrings at the rain barrel while I was on an Alaska cruise. The staff is so friendly and helpful. One of the mammoth tusk stones fell out. I contacted them and they asked if I could send the earrings back. 10 days later I just received the replacement pair and $6 cash to cover my postage. This is the most impressive customer service I have ever seen. I would recommend every cruise passenger go there and buy one of their unique items. Thank you Rain Barrel!!
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May 2024 by Scott Green
What a delightful shop!
Filled with a lot of Alaska-made items, and locally run. Couldn't have a more friendly staff.
We were so glad we stopped in and found something meaningful to bring home.
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April 2024 by Cole Frandsen
I’ve been to this shop twice in the last month - two Alaska cruises brought me to Ketchikan. My husband and I purchased items on our first trip and I wish now that we hadn’t. On my visit this time, the worker (owner, I believe) broke into an unexpected, unsolicited, and most unwelcome anti-LGBTQ+ rant. It was full of hate and full of nonsense.
To the store owners: if you hope to find continued success, stop the hate speech and stop the discriminatory comments toward your LGBTQ+ patrons. Shame on your staff.
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December 2023 by Juan Machado
Awesome folks, unique articles.
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October 2023 by Janet Colletti
I love the beautiful, creative jewelry here. We stopped in on our cruise and I got a pair of whale ivory forget me not earrings. It was so hard to pick a favorite and the people were so nice! Thanks for a great experience!
