-
November 2023 by Susan Osborne
I have better experience with this company than what I went through with verizon. Great plans, such as, 2 phone plan is less than 200$. Pleasant workers and very efficiently done.
-
November 2023 by Erik Palin
The team fixed my issues and let me leverage the best promotions as well, v friendly and professional. Strongly recommend the Palmer AK team.
-
September 2023 by Harley Kelevra
Workers are super helpful and nice
-
January 2023 by Elizabeth Crowley
I have been to the AT&T store in Palmer multiple times, and always had positive experiences. However, my last two visits were above and beyond which is why I wanted to write a review. I needed to trade in my iPhone and set up an Apple Watch as well. Curtis was there both days to help me, and even though the store was busy, he was calm, friendly, and helpful throughout. Not only did he take his time to be thorough and make sure I was satisfied with my product he also looked for ways to help me save money, and was very patient about showing me features and getting me started on set up. I 100% recommend the AT&T store in Palmer, particularly Curtis.
-
October 2022 by Virginia Bebee
Curtis and Rhett and the others have been so very helpful and they get everything set up and taken care of before we even leave the store. Wasilla just sells you stuff and sends you on your way. For some reason I am under my moms name, probably because I use her accts for things but she needed a phone and wouldn’t get one because she didn’t want to be left to try to set it up herself, so we drove to Palmer and they got her a new phone and set up her watch for her. They are friendly and efficient.For some reason the text system doesn’t send us texts and so they haven’t been able to get the money from our reviews. That’s 5 times that we would have put in excellent reviews. AT&T needs to get that fixed.
-
October 2022 by Sherilyn Grovet
I received excellent help finding the right phone and the right price for me. The workers were very friendly and knowledgeable about their phones and accessories. I would recommend the AT&T Store I went to in Palmer, AK.
-
September 2022 by Nikki H
My husband and I got new phones yesterday. Curtis and Gavin were so awesome. They were extremely helpful and answered all our questions even when we asked the same thing multiple times. They even stayed late to get everything set up for us. They made us laugh during the process.Thank you both for such great customer service!!
-
September 2022 by Jon Bingham
Great store! Thanks for helping out with a new phone line and screen. Highly recommend this store in Palmer.
-
September 2022 by E Beazy420
Really good service, never really have any issues, love the auto pay, and easy to use service
-
August 2022 by Nikki Hixon
My husband and I got new phones yesterday. Curtis and Gavin were so awesome. They were extremely helpful and answered all our questions even when we asked the same thing multiple times. They even stayed late to get everything set up for us. They made us laugh during the process.Thank you both for such great customer service!!
-
August 2022 by Scott Monroe
Palmer store is amazing with employees that know what they are doing and care about their customers.
-
June 2022 by Arianne Herglotz
Today I had the best experience with this location. Rhett, Gavin, Pepper, Curtis are exceptional! They were so helpful and patient with me as I spent a lot of time deciding what I wanted. These men deserve a raise! Excellent customer service! Extremely knowledgeable and very professional and helpful! Thank you
-
June 2022 by Ian Halstead
Suggest you go to the Wasilla AT&T store instead. Not very motivated, professional, or knowledgeable. Four employees working (including the manager) and none of them could activate my new phone. They were more interested in their chess matches than customer support. Very sad.Having been a business manager and customer service trainer for a large Palmer AK company in the past, this is one of the worst places I have ever seen in AK. Curtis and his employees need A LOT of training or this place will be closed very soon.AT&T - look at the one star reviews of this store! There is a recurring theme!!Curtis has potential- get him some decent employees!!!
-
April 2022 by Robert Tarkington
Staffing was good didn't wait too long to talk to someone but because my purchase was not in the store I have to deal with customer service phone center which unfortunately has done nothing but cause my wife and I frustration and headache but we are continuing to try to resolve our problem.
-
March 2022 by Austin Walker
Best store to ever go to! I was getting service set up and they were efficient with my time answered all my questions and really showed me all that I’ve been missing out on! Really really great employees but the manager was the best. Rarely do I see attentive management but he was on top of it, he was able to answer all of my and the employees questions too. I will be having everyone I know of go to this place! If you guys read this thank you for your dedication to your customers!
