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February 2024 by david Morrison
So after sitting on the phone 3 way with my insurance company and the manager here at halls auto body explains my how I don’t have money (this is key) at the time for a deductible for a stolen car claim because there were needles found in the vehicle and they would not inspect car claiming a understanding bio hazard , so I while on three way they agreed State Farm would cover detail since I could afford the deductible so that they figure out if it had been totaled or not and the tows were covered by road side assistance , and then State Farm says they have no clue what we are talking about as far as the detail and the tows and halls auto body is now holding my daughters vehicle and way of getting her kids to daycare and herself to work until I come with 1100 all while knowing I had no money from the beginning and letting me take the car home and fixing the tires myself, on top of that the customer service was rude and disrespectful, I was also told work had been done to car that had not authorized that I owed them money for and when I showed up was told they never said that , I wouldn’t recommend this place for insurance and/or personal car care at all!!!
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November 2023 by Makenzie Hammond
Was told 3 day job and ended up being a 24 day job. Communication was terrible. Was told my vehicle would be done on the 18th and I hadn’t heard from them all day. So I called them at 4:30pm and they said “oh yeah it’s been done for an hour now. No idea why no one called you.” But it was too close to closing that I couldn’t drive 30 minutes to go get it or they would be closed by the time I got there. Really the worst part was just the horrible communication. Wouldn’t recommend solely for that reasonServices: Painting
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June 2023 by M C
Very good personal service, informative and helpful.
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June 2023 by P Phommaly
My vehicle had been in a rear-end collision with significant damages this past winter. I took my truck to Hall’s Auto Body, and they did a fantastic job on the repair and on time. I called multiple times to get updates, and they were helpful and informative on the progress. I was so satisfied with the repair on my truck that I made another appointment for my wife’s vehicle. I highly recommend this facility and staff to anyone needing repairs done on their vehicles.Service: Body & Trim
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April 2023 by Victoria Dempsey
Communication was absolutely terrible. The bumper they put on our car didn't even match our vehicle style. Took way longer than original estimated time, and then even longer after the next time. However the car did come back clean and they fixed the license plate.
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December 2022 by Petrea Ashmore
We had our car damaged during the wind storm and finally got around to getting it fixed at Hall's Autobody. They made our car look good as new AND detailed it (it was a hot mess inside). Wasn't expecting that!! Would highly recommend them for your car damaged needs!Service: Body & Trim
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October 2022 by Kristina Fidler
Hall's Autobody replaced my rear bumper through an insurance claim. They had it longer than usual, but the van was returned to me detailed inside. I was able to reach someone for every call and who knew the status of my vehicle well.
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May 2022 by ALEAH HALL
The team at Hall's were amazing! So helpful and kind throughout the whole process. I would absolutely recommend their team to anyone needing body work.Services: Painting
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April 2022 by Erica Bordner
I hit a moose at the end of February and Halls was on top of getting my car back to pristine condition from the beginning. We had a few battles with insurance and Halls was communicative and helpful the entire time. I am a perfectionist and they put up with me like champs. We will now always take our cars here for repairs like this.
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April 2022 by Chad Spencer
Waited patiently for my repair work to be started, almost 6 months. Called to see if the work was done and Tim informed me it had never even been started and i can come get my car whenever.Service: Body & Trim
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October 2021 by Terri Reynolds-Rogers
Does good work, low scheduling delay. Only objection is Mr. Hall decided a cracked light lens on top of my truck cab was not related to the object that bounced a 4 inch dent in my hood and cracked the top of my windshield and hit the cab top. Hall arbitrarily rejected the fractured backup lens on top of the cab from my claim without notifying me.
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May 2021 by Amanda Lynn Cruikshank
My car has been hit on 3 different occasions now, and every time I've taken it to Halls Auto Body. Not once have they left me disappointed. You can take one look at my car and never be able to tell where it has been hit. The body work and paint are perfect. They always have my car in and out in a timely manner. I highly recommend the team over at Halls, they are the best!!
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April 2021 by Ashley Strickland
I was hit recently and took my Jeep to Halls for repairs. They are amazing and I’ll only be using them from now on. Not only did they do the repairs in a timely manor, but they cleaned the inside AND outside of my dirty dog/mom car. Their staff is also very friendly, knowledgeable, and professional. I’m so impressed and would recommend them to anyone on the fence about who to use. Thank you again Halls!
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April 2021 by Dave H.
We were involved in major wreck in the Fairbanks area. Due to the location, we used another national chain body shop to do the repair. Shortly after I picked up the vehicle and drove it back to Wasilla, I found significant issues with the repair work. I took the vehicle to Halls to fix the problem and check the work of the other shop. Halls got me in quick and was able to diagnose the issue - shock bolts that were not even tightened! Halls has our business for life. I wish we had been able to use them for the initial repair. A great local professional shop that knows what they are doing! If you want it done right the first time, take it to Halls.
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January 2021 by Fred Lamont
Great bunch of guys working there
