The store has great service and a super friendly, knowledgeable team. The team stay late and do whatever it took to get phones up and working, a much better experience than a previous provider. They get quick care, helpful pricing and plan, and above and beyond help with hard switch and back up issues. The Soldotna store was wonderful, they showed care towards needs and wants. They would highly recommend the Cricket Wireless Authorized Retailer to family and friends for great costumer service.