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January 2024 by Wendy Laughridge
The local store in soldotna rocks, but UPS itself needs improvement! Every time I order a package, it’s either lost, late, or I get several scam attempts!! Stop the scammers!
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June 2023 by Sasquatch
Friendly competent staff and extremely easy to use services.
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April 2023 by Angela Chambers
Always been good, even on what appears to have been a tough day. They strive hard to figure out internal policy probs for you and issues you have when others just send you away. Always have left satisfied, great work with the service.
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December 2022 by Scott Johnson
Staff is always friendly and help as best they can. They have gone out of their way to track down deliveries from the usps. If you care about $5 print fees go somewhere else and don't complain if you use their services.
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October 2022 by Robert
A representative named Alyssa helped me with a complicated Amazon return. She was able to multitask, helping me with the Amazon rep, and the flood of UPS customers. Great customer service and communication. Because of her I will gladly come back to this location.Fair warning bring all your supplies there. Print your own labels and bring your own tape. It’ll make you feel better.
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October 2022 by Cindy Phares
This store is THE BEST!!! The employees are SOOOO friendly and helpful!!! Always a smile and they truly are there to help in any way possible. They welcomed my questions about shipping procedures and costs. Quick and easy service with a smile!!!! Sending a package with them was the simplest task I undertook today!!! Thanks UPS Soldotna!!!!!
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October 2022 by Brian
Always cheerful and helpful staff. They make shipping easy.
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October 2022 by Robert M.
A representative named Alyssa helped me with a complicated Amazon return. She was able to multitask, helping me with the Amazon rep, and the flood of UPS customers. Great customer service and communication. Because of her I will gladly come back to this location. Fair warning bring all your supplies there. Print your own labels and bring your own tape. It'll make you feel better.
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September 2022 by Doyle Ohnemus
Good folks there. They always are friendly and efficient.
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July 2022 by Gayle V
Honestly I was disappointed with this store. I’ve had a couple Amazon returns. First time in the store, the associate charged me $1.00 to tape my box ($1.00 for one foot or under of tape) and the second time they said $5.00 to print a sheet of paper (I don’t have a printer) so I feel like they nickel and dime and price gouge. Small town so there’s not really any competition and they’ll gouge you just because they can.
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May 2022 by kendall Anderson
Had some invitations made by employee 168770 (sorry I missed her name). They're beautiful! And they were fast And! I didn't have to over explain myself. It was like she'd made invitations before. ?They were $8 more than Amazon but, like I said.. an hour and they won't be late getting out. Thanks for your good work!
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April 2022 by Beni Layne
Nicole just helped me get a last minute print done for our company. Thank you so much??
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March 2022 by Carole Nolden
Went to drop off a package for overnight delivery and the staff said I missed it since it leaves at 9:00, the website said 9:15. The next week I arrived at 8:57, truck already left so missed that delivery also. Inconsistency and attitude from the staff reflects the 1 star rating.
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August 2021 by Luan Menda
Nicole and Shelly delivered excellent customer service, they were both kind and super helpful. We needed help to ship fish and they guided us thru the whole process! And they have a freezer to keep the fish which was incredibly helpful since we are flying out tomorrow and the package will be sent out on Monday. Nicole and Shelly you are our angels for today. Thank you.
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June 2021 by Elizabeth Daniels
Always fast and friendly service here.
