The AT&T Store in Wasilla offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Customer experiences with staff vary significantly. Some reviews report considerable difficulties, stating it is hard to work with AT&T due to not enough real people for help, citing long wait times and a reliance on AI, which has led to frustration. However, other customers describe excellent experiences with specific employees. Reviews highlight outstanding, over-and-above helpful staff who are patient, attentive, and considerate in solving problems and setting up devices. These employees are praised for being highly intelligent, helpful, and for making customers feel informed and valued, with some noting a gentlemanly and professional demeanor. While some customers express a desire to drop the service due to poor support, others are filled with joy after their issues were resolved and strongly recommend specific associates for all phone needs, stating they would return and refer others.
Smooth. No wait, even though the store was busy. In and out and on with my day. It was the easiest part of my day. Even the cookie shop nearby wasn't as fast. Those cookies and brownies were worth it, though. Here's a random photo of me where I bartended with a wiener dog. Anchorage, Alaska.
July 2026
My cousin and I went here to get plan and Phone. Blake was very informative and patient with our decision making. Definitely recommend. ✨
July 2026
Dalton W was the best sales Rep ever for this senior citizen that doesn’t know anything about her phone. He took care of every thing for me and so fast. This was at the Wasilla store!
