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September 2023 by Charlie Debach
I stormed out of the store, livid for how I was treated by the the men who work the front desk. On two separate occasions I’ve went in and been treated poorly both times…. Prideful, arrogant, dismissive. They make you feel stupid for asking basic gun questions. They walk around filled with anger for whatever reason. Super disingenuous, interrupts constantly, makes you feel like they have way better things to do than talk to you.I do notice their behavior and responses are very inconsistent. Sometimes they go out of their way to explain something, or show you something, and they will actually respond in a civilized manner, but other times it’s snarky, disrespectful.
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August 2023 by Judy Lamb
Very knowledgeable with years of experience and great customer service.
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October 2022 by Timothy Woodfork
I have purchased several guns and hunting gear from here, staff is helpful and knowledgeable about there products.
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August 2022 by Rugged spartan
Terrible experience on two separate occasions. The employees here are stuck in an outdated world. They make snarky comments when asked about items they don't carry. They don't know much about the tactical carbine world or new age red dots for pistols. When offering other opinions or questioning what they say they really get irrtitatedand claim they have decades of experience so they know better than the customer. They also think it's silly to use a boresight on a pistol reddot or even the red dot. They also don't have good pricing on what they carry. Your best off shopping at their competitors. Plenty of choices besides them. They have very little in stock. Very unpleasant experience on every occasion I have been in there.
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May 2022 by Rudy Florez
They had the gun I was looking for, and everyone was very friendly and helpful. Recommended a great holster for me as well. Would definitely recommend this shop to anyone.
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March 2022 by Johnathan Jester
I'm amazed these folks have a 3.0 average. As you can tell from my reviews, I never blast a business however this one is some kind of special. I tried to ship some guns to the lower 48 and I was in the store a total of 45 seconds before the guy at the counter was so rude we decided to leave.
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February 2022 by Paul S.
This place is HORRIBLE! Least friendly people I have ever encountered. It actually feels like the DON'T WANT to do business. The large man at the end of the counter is terrible.
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January 2022 by Izzi bella
Talked to this lady here to get an FFL sent out but she said she had no idea what I was talking about and when I started asking for some information she would give it to me but as soon as I sat there and asked her for an email or contact name she sat there and said why should I help the competition then she asked where was I located and when I told her she said maybe I should call somebody in my area maybe they will help me cuz she just didn't feel like it was right for her to help me because I'm competition. I love how they immediately assume that everybody that's going for an FFL is competition and will do the same thing that they're going to be doing if I could say one thing clearly right now not everybody with an FFL wants to sell clothing clean guns and do little knick knacks in their store everyday. Thanks for nothing!
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January 2022 by Michael Kerber
Worst gun shop in Alaska. I called them to find out how much they charge to transfer guns purchased online using their FFL and the guy never answered my simple question. Instead he demanded to know what type of gun I purchased online and wanted to know WHY I purchased it online..... I told him that I will just take my business elsewhere and that he was an A$$****.... My suggestion... avoid this business unless you enjoy being talked down to and treated poorly.
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December 2021 by Connie Elnan
Save your time and go to Arctic Ammo.
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December 2021 by Aintgonnahappen T.
Been there a couple of times out of necessity; one time was to buy a gun, which for me was pricey. The staff is always absolutely horrendous. One of the worst experiences one can ever hope to have when shopping at any establishment. Terrible staff. Well, the staff I am talking about is the larger red headed man and his large dark-haired counterpart. Rude is the best word for them. Go there if you must, but just know that they might not be kind or really very helpful. Best thing I can say is it was close, and it was open, and I got the product I needed; they just made it an unpleasant experience. As a side note - I have come across times when I've wanted to buy other guns or supplies and have simply went elsewhere; I go to Chimo's when I am in a crunch, which so far for me is a couple of times over about 3 decades. This review is about the Wasilla, AK Chimo guns store.
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September 2021 by Zachary Forrest
Craig doesn’t care about you unless you know everything there is about guns. I’d go anywhere else in the Valley.
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September 2021 by Daniel Jones
Successful got a 12 gauge :-)
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August 2021 by Serg Bogdanov
No bad experience here. Purchased a G20, had a good chat with the store owner. Good experience, definitely would recommend.
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May 2021 by Kristen Kollowa
This is literally the exact same words someone else wrote. Exact same experience....Took a chance by going here again, And atleast they have been consistent over the years that they have been open. Owner and workers are still egotistical, rude, condescending, and will literally talk bad about customers infront others and even you as you are walking out. The few times I have been in with people that were either women or not white were treated even worse. Honestly not sure how these people are still in business. They have a horrible reputation from locals and other gun stores will tell you about the dozens of customer complaints they have heard. I'm sure they won't be in business much longer either from bad customer service or their abuse of cheeseburgers.
