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November 2024 by Laila Pasa
great customer service, friendly and super quick helping others, knowledgeable and kind. Thank you for always have a smiling face when I pick up medication for my kids. Keep up the good work.
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October 2024 by Tanis Smith
I call in as a medical provider, option 2. They don't answer otherwise. The automated system is impossible to bypass. The automated system never has information I need.
Edit' Can't even use that option anymore. C suit cut associate positions in favor of automation to save their massive salaries and appease investors. Customers get hurt in the process. Associates get burnt out and the business suffers.
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September 2024 by kay root
2 prescriptions were automatically filled one was two albuterol inhalers. I did not need one inhaler because I already had it and then there were two and I thought it was something else that I was waiting for so I have three inhalers that will not be used. One will but two inhalers will not be used and yet I paid for it and can’t return it because I took it home and didn’t realize that’s what was in the bag. I did not get one prescription that I thought I was getting and because I thought I had the two prescriptions that I needed. I didn’t check before leaving the store.
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September 2024 by Valerie Pettit
These folks are so busy, but they don't let it overwhelm them. They are thorough and nice; very helpful and knowledgeable.
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August 2024 by Jada Webster
Easily one of the worst pharmacies I’ve gone to. Expect to not ever talk to anyone other than their voicemail. The lines are almost as long as the wait for your medication.
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June 2024 by john “BIZZJOHNNE5” elder
meds always there
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May 2024 by Barbra Emerson
Rude, 40 minute STANDING lines, and RUDE people on the phone. Wait 3 days for an Rx to be filled. If you drive down the mountains a long drive to get there the day after it was phoned-in, staff will just rudely say they won't fill it until they do, so come back in a week when you're back in town. No compassion whatsoever. Another time, the clerk plopped an "at lunch" sign on the desk and vacated the pharmacy without saying a word to the people standing in line; not even to the person next in line standing at the desk, much-less to the 50 people behind them. Just unbelievably poorly run, and inhumane. No excuse for being this awful, unless you consider that we NEED an Rx to survive, so... taking advantage, much? Power trip, much? You hold our lives in your hands, and this is how you hold it over us? Almost enough to send a person back down to the lower 48 where there's more competition.
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May 2024 by Andy Reimer
If you enjoy standing in line for hours every single time no matter the time of day this is the pharmacy for you. I'll be finding a new pharmacy to use
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May 2024 by Mrs. Naomi Patrick
This CVS is very busy and yes there is usually a line. However the lone moves very quickly and the customer service is always polite fast and helpful.I will always miss the Country Field Cir. Location but happy they relocated me here.~and shortages are not their fault, it's everywhere
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April 2024 by James MCKOWN
Yes I have had some long waiting time and not so good customer service. The reason the wait times are longer now, my opinion, Fred Meyer STOPPED taking the military insurance and Geneva Woods closed down. So all of the military, dependants, military retires and their dependents along with people from Geneva Woods have to go somewhere. CARRS/Safeway is the only other place and they are the worst of the worst.
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March 2024 by Carl Link
CVS wasilla closed down its geniva woods location to cut cost now expect hundreds of people to stand in line up to an hour just to drop off a script then again to pick it up. I switched away from the target location to Genivavwoods during the Covid days when they totally lost control. I went in today to pick up a script and after an hour wait was told by the guy at the counter that he didn't see a problem with tha long of a wait. Might as well drive to anchorage i won't give them a third chance.
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February 2024 by Chuck Yamashita
Had the anti covid arc within 30 minutes of it being called in
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February 2024 by KALISKA ANDERSON
Hello! The Wasilla, Alaska CVS pharmacy has the longest line of any pharmacy I have encountered in my 43 years. I waited in the line for over an hour on Saturday, January 13, 2024. I think they only had one computer working. PLEASE fix this. The wait was miserable. The last two times I have been there the line has been at least a 45 minute wait. This CVS WAS the best kept secret in town for a while, no line, quick friendly service. What happened? The service is always friendly but it's taking so long. Hopefully this helps make a change.
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January 2024 by SR Roberts
Good customer service in person and phone in. Easy app to use
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November 2023 by Michelle Stanfield
I was visiting my daughter in Wasilla Alaska and forgot my insulin. The pharmacy technician, and the pharmacist did everything they could to get my insulin at a price that I could afford. I was greatly appreciative of all the hard work and I recommend this pharmacy to anyone.
